Job description
Take the first step towards a new career + 75% Company Paid Benefits and a company that only thrives when you do!
Our ideal Appliance Install Manager at CSC Serviceworks will be a goal oriented individual with a passion for cultivated team development and a strong foothold in managment. They will be well organized, detail oriented with a background in logistics, management, client communication, appliance installation or all the above. Responsible for your teams' developmental training, maintaining equipment, teams' superb customer service, scheduling deliveries and assist your team in Laundry Unit installs when needed. In addition, contributing to the delivery of optimal service by working hand-in-hand with our Talent Advisors for any positions under you as they come available. You will be provided a company vehicle & gas card, as you will be onsite Daily when staff arrives Monday - Friday in Norcross, GA.
You’ll lead your Installation Team from our local Branch and your days may include:
- Supervising and providing assistance in unloading delivery trucks, moving laundry appliances, removal of packaging materials, appliance installation
- Complete customer commitments by managing team schedules for on-time service & responding promptly/compassionately to customer complaints
- Establishing a consistent team of top tier talent, managing/training staff with client-focused service, initiating long/short term goals for your team and individually
- Managing and reporting on budgets, keeping our warehouse stocked, and maintaining warehouse equipment with excellence and dependability.
- At times, working hands-on in the field assisting and training your team, which may include maintenance, repairs, installations, and customer service.
- Training your team to keep safety top of mind so we can stay injury free and compliant with government regulations and company safety policies.
- Supporting growth and development within your team through mentorship, training, and exposure to other services and business functions.
- Occasionally assisting in the interviewing process of new talent, their onboarding & training
- Other duties as assigned by Branch Manager
CSC Company Benefits:
- Medical, Dental & Vision Insurance
- Life and Disability insurance
- Critical Illness, Accident & Hospitalization Insurance
- 401k with Company Match
- Prescription Insurance
- Vacation & PTO
- FSA & Dependent FSA
- Professional Development Program
- Tuition Reimbursement
- Employee Assistance Program: Mental Health & Financial Aide
- Team Member Discounts: Travel, Theme Parks & Attractions, Rental Cars, Ski Resorts, Movie Tickets, Shopping Deals, Shows & Events, Sports, Concerts, Major Events & More!
Preferred Requirements:
- Valid Driver's License & Ability to pass MVR
- Ability to pass background, Drug Screening + DOT Physical
- HS Diploma/equivalent
- Customer Service Oriented Strongly Preferred
- Passion for Effective Leadership
- Warehouse Experience
- Inventory Control
- Logistics Knowledge
- Appliance Repair/Installations Background Highly Sought after
- Relative experience in a leadership or supervisory role OR an equivalent combination of education, training, and experience.
- Associate Degree or higher is preferred.
- Lean Six Sigma
- Strong communication and interpersonal skills that put people at ease and elicit action.
CSC ServiceWorks is the leading provider of commercial laundry services and air-vending solutions throughout the United States, Canada, and Europe. Our Best in Class team of 3,000 dedicated professionals benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career. Our work takes us to apartment, condominium, education, hotel and hospitality, and convenience and gas environments around the world. CSC is built on a company legacy that goes back to 1927, and today, we make life easier for over 40 million residents and consumers, property managers, and owners every day.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
- Overtime
Supplemental pay types:
- Signing bonus
Application Question(s):
- If hired, are you able to pass a background, MVR, drug screening & DOT physical?
- What is your leadership style?
- What are your wage expectations?
Experience:
- Appliance Install: 1 year (Preferred)
- Management/Leadership: 1 year (Required)
- Team Development: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: Hybrid remote in Norcross, GA
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