APeX Application Analyst - CP Beaker
Job description
The APeX Application Analyst – Beaker works with the Principal Beaker Trainer to develop user training aids and trains end users in the workflow and use of the application. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization, and ongoing support (7x24). Successful candidates are skilled communicators who made decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adapt to the use of the application.
The APeX Clinical Applications Professional III – Beaker analyst must have 3+ years of experience with LIS application build in a hospital setting. Prior work experience at UCSF, Benioff Children’s Hospital - Oakland, or other academic Medical Centers is strongly preferred. Certification and experience with one or more of the following Epic applications are preferred, but not required.
- Beaker Clinical Pathology (CP)
- Beaker Anatomic Pathology (AP)
The candidate selected for this role will be required to obtain certification within 6 months of hiring in one or both of the above applications, if not already completed. Additional certifications, such as with middleware software may also be required.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)
Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description
Our Core Values include:
Judgment: Makes wise decisions, and root causes, thinks strategically, and prioritizes what to do now and what can be improved later.
Communication: Listens well, concisely, and articulate in speech and writing, treats people with respect independent of their status or disagreement with you & maintains calm poise in stressful situations.
Impact: Accomplish amazing amounts of important work, colleagues can rely upon you, focus on results,
exhibit bias-to-action, and avoid analysis-paralysis
Innovation: Find practical solutions to hard problems, suggest better approaches, and new ideas that prove useful, and stay nimble by minimizing complexity and finding time to simplify.
Required Qualifications
- Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.
- 3+ years of relevant Laboratory Information Systems (LIS) and/or Lab Operational experience
- Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
- Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
- Strong interpersonal skills, with the ability to effectively, train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
- Detail-oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
- Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical application users in a specific, clear, and concise manner.
- Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
- Available for 7 x 24 application support
Preferred Qualifications
- Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
- Academic Medical Center experience
- Certified Lab Specialist (CLS) or equivalent license
- Certifications in
- Beaker Clinical Pathology (CP)
- Beaker Anatomic Pathology (AP)
About UCSF
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
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