• Monitor the work production of administrative staff, orchestrating the work and duties of staff as needed.
• Provide training and coaching to staff, assessing skill set and training gaps for each staff member.
• Participate in the hiring, disciplinary, and termination process.
• Evaluate employee performance during the new hire period and annually.
• Assist with employee grievance resolution.
• Support employee time and attendance, including approving time-off requests and schedule changes.
• Review and ensure the timely processing and distribution of recurring and ad hoc client status reports.
• Ensure the timely and accurate processing of money judgments across all offices.
• Ensure the timely achievement of regional monthly billing goals.
• Collaborate with Landlord Tenant and Collection departments to ensure smooth interdepartmental transition of matters.
• Provide periodic productivity reports for departments and individuals under their supervision.
• Lead timely departmental meetings with direct report teams.

• Bachelor’s degree in any field or equivalent training/experience.
• Interpersonal communication skills, including the ability to exercise tact and diplomacy with individuals internally and externally and at all levels.
• Problem-solving abilities, including the ability to quickly assess issues for effective resolution both internally and externally.
• Staff management and supervisory experience, including providing hiring and separation recommendations, delivering performance reviews and disciplinary actions, and supporting grievance resolution.
• Organizational and multi-tasking abilities, including a keen understanding of when to delegate certain tasks.

• Law firm experience.
• Some knowledge of landlord tenant law, processes, and procedures.

• “The people, atmosphere, culture, and work/life balance are great.”
• “I always feel included, respected, and a part of the team.”
• “I have been given so many opportunities to grow and have learned so much.”

• The salary range for this position is $70,000 to $80,000, depending on experience.

• Resume
• Desired salary range

With over 40 years in the California legal industry and five offices statewide, our firm was founded on a commitment to customer service that has flourished within our culture of inclusion and diversity. We believe in working hard for our clients each day and in taking care of our employees so they are empowered to do their very best work. It is our mission to provide the highest quality, cost-effective legal services to our clients. Our firm offers a rewarding work environment that values a work-life balance and fosters a culture of professional growth and opportunities. We provide a comprehensive compensation package that includes medical, dental, vision, life, and disability insurance, 401(k), paid vacation, and sick time.