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4/3/2023 (8:00 PM EDT)

23-02718

Administrative Specialist III

Employment Type

EXECUTIVE BRANCH | FULL TIME ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Hiring Agency

Public Protection Cabinet | Department of Insurance

Location

500 Mero St
Frankfort KY 40601 USA

The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time.

Description

The Division of Agent Licensing oversees and facilitates every aspect of licensing for individuals and business entities engaged in insurance transactions. The division is responsible for ensuring that licensees comply with licensing laws and regulations, including the approval of continuing education and pre-licensing course of instruction.

Kentucky continues to modernize its licensing processes to ensure full reciprocity and uniformity that is consistent with the National Association of Insurance Commissioners (NAIC). The goal of the division is to process resident and nonresident applications in the most efficient manner, by encouraging applicants to utilize electronic applications through the National Insurance Producer Registry (NIPR), and the state’s eServices automated system.

We are looking for an Administrative Specialist III to join our team of highly skilled professionals. As an Administrative Specialist III you will provide professional support to the branch by maintaining complex programs and activities regarding licensing of insurance entities. Perform other duties as assigned.

Responsibilities include, but are not limited to, the following:

• Processes complex resident insurance applications by verifying all statutory requirements. Follows up on outstanding application items and enter into the state database as appropriate. Maintains knowledge of complex statutory requirements and the NAIC producer data base information.
• Provides complex instructions and interacts with testers in a professional manner. Resolves testing problems, provide exam results and schedule exams when needed. Monitors and assists supervisor with tracking and resolving issues associated with off-site testing. Assists supervisor with projects as needed. Assists supervisor with research and recommends policies as it pertains to licensing.
• Answers email inquiries and incoming phone calls from the public explaining and interpreting complex licensing processes and departmental policies. Interprets complex insurance laws and regulations accurately and professionally, transferring calls to appropriate internal staff if unsure of answers.
• Assists other division staff when there is a backlog or employee absence, reviewing background reports from the Administrative Office of the Courts, and saving electronic documents to license record files.
• Performs other duties as assigned.

Preferred Skills and Abilities:

• Attention to detail
• Excellent verbal and written communication skills
• Time management
• Teamwork
• Organizing skills
• Ability to prioritize workload
• Speak and write professionally

Reasons to work for us include:

• A 37.50 hour work week
• Paid Leave (Sick, Vacation, etc.) & Paid Holidays
• Training/Career Development Opportunities
• Educational and Tuition assistance
• A variety of affordable health, dental and vision Insurance options including HRA, HSA and FSA options
• Life Insurance
• Retirement
• Deferred Compensation
• Wellness Incentive Programs
• Employee Discounts on electronics, health & wellness, retail, travel/events/entertainment, services/education
• Telecommunicating and flexible work schedules

Applicants must be currently authorized to work in the United States for any employer.

If you are interested in a challenging yet rewarding career where you can make a positive impact in your community, we would love to review your application for Administrative Specialist III with the Department of Insurance.

Minimum Requirements

Working Conditions

Incumbents working in this job title primarily perform duties in an office setting.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Janice Pulliam at janice.pulliam@ky.gov .

An Equal Opportunity Employer M/F/D