Job description

We’re looking for a highly-motivated candidate seeking their next opportunity in broadcast technology and accessible media for the role of Real-time Caption Assistant. As a Caption Assistant, you’ll become an expert in the latest broadcast technologies, help the live captioning team in caption preparation, and schedule our daily broadcast & streaming events. You’ll collaborate with a fun and close-knit energetic team and produce extraordinary experiences for our clients – including television stations, universities, city municipalities, Fortune 500 companies, and churches all around the United States.

We hire exceptional talent with creative ideas, so come help us visualize world-class solutions to delight our clients and make a major impact in accessible media. If you’re looking to join a high-energy team in beautiful Rancho Santa Margarita, CA, and play a key role in continuing to build a successful company, then we’d like to speak with you!

Position Summary:

The Real-time Caption Assistant will work directly under the Live Operations Manager assisting in scheduling, administrative duties, and client and vendor relations.

Key Attributes / Experience / Skills:

• Strong verbal and written skills.
• Solutions oriented.
• Critical/Analytical thinker.
• Technical aptitude preferred.
• Project management skills desired.
• Customer focus and satisfaction is paramount.
• Ability to develop key vendor and employee relationships.
• Detailed orientated.
• Bible knowledge preferred, as most clients are ministries.
• College degree preferred, but not required.

Real-time Caption Assistant

• Scheduling live programs.
• Act as project manager when onboarding won quotes/RFPs from new/existing clients.
• Continually stay on top of excellent client relations.
• Work closely with live captioners.
• Assist in building business through joining bid lists and completing RFPs.
• General department administrative tasks.

We Offer:

• A great culture.
• Opportunity to make a difference.
• Immense learning opportunity.
• 401-K and a great benefits package.
• Excellent pay and opportunities for growth.

Job Type: Full-time

Pay: $17.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

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