Job description

ABOUT ETHOS

Ethos is a private, non-profit organization that is dedicated to promoting independence, dignity and well-being among the elderly and disabled through quality, affordable and culturally-appropriate home and community-based care. As a state-authorized Aging Services Access Point (ASAP), Ethos coordinates all the non-institutional home and community-based services for elderly and disabled residents of the southwest Boston neighborhoods of West Roxbury, Hyde Park, Roslindale, Jamaica Plain, and Mattapan and well as, provides city-wide nutrition services in Boston, which serve approximately 2.1 million meal for older adults, delivered to the home (Meals on Wheels) or served in neighborhood congregate settings (Community Cafés). The organization also provides Medicare Counseling (SHINE), Long-Term Care Ombudsman, Money Management and Healthy Aging programs for the entire city of Boston. For more information, visit www.ethocare.org.

EO/AA/VEV/Disabled Employer -- Ethos Affirms and Supports Diversity

Ethos has adopted a mandatory vaccination policy to safeguard the health of our employees and their families, our clients and visitors, and the community at large from COVID-19.

Are you looking for a career that makes a difference and impacts the lives of others!

Ethos is looking to hire the right candidate to fill the role of Administrative Assistant for the PCA Department

The Personal Care Attendant Program is a MassHealth program that helps people with permanent or chronic disabilities keep their independence, stay in the community, and manage their own personal care by providing funds to hire personal care attendants (PCAs).

Administrative Assistant DUTIES:

1. Obtain Prior Authorization letters from the MassHealth Provider Online Service Center and enter tracking information into the PCA Database and other spreadsheets.

2. Obtain Prior Authorization notices from SCO and One Care programs and enter tracking information into the PCA Database and other spreadsheets.

3. Assign Consumer evaluations to clinical staff and communicate with medical offices to obtain PCP sign-off on completed assessments; assist Skills Trainers with submission of PA requests to the MassHealth LTSS Provider Portal.

4. Process and distribute Overbilling letters.

5. Assist PCA Program Managers with transfer of files to other Personal Care Management Agencies.

6. Complete monthly coverage calendars for skills trainers; copy and distribute to appropriate personnel.

7. Process terminated files; submit termination requests to MassHealth; expunge old files when appropriate to do so.

8. Create or revise in-house forms and copy and collate materials as needed.

9. Oversee PCA office volunteers.

10. Complete and distribute weekly and monthly assignment lists to Skills Training staff.

11. Enter initial PCA referrals into the PCA Database.

12. Assist PCA Program Managers with monitoring of PA expiration dates.

13. Type, proofread and edit correspondence and reports; take and type minutes of PCA Team Meeting.

14. Assist in QI process: gather information, tally results, etc.

15. Assist in maintaining Agency filing systems.

16. Pick up and distribute PCA mail; print out and distribute PCA faxes.

17. Cover Reception desk as needed

18. Verify that SCO consumers are in SIMS with correct SCO ID, SCO enrollment, and PCA program enrollment.

19. Ensure that PCA authorizations are up to date in SIMS for SCO consumers.

20. Other duties as requested.

QUALIFICATIONS:

1. Excellent typing skills ‑ minimum 50 WPM.

2. Intermediate word processing skills including accurate data entry, familiarity with spreadsheets and ability to use graphic programs required.

3. Detail oriented with excellent organizational and communication skills.

4. Strong written and verbal skills.

5. Good interpersonal skills and sensitivity to elders and the disabled.

6. Flexibility and ability to adapt quickly to changing work situations and demands.

7. Ability to see what needs to be done and take action.

8. Ability to safely lift/transport/file consumer files of up to 10 pounds.

BENEFITS:

• Vacation time = starting at 3 weeks per year, accrued bi-weekly; 4 weeks after 3 years
• Sick time = 12 days per year accrued bi-weekly; Sick Time conversion to additional vacation hours
• Personal time = 1 week per anniversary year
• 14 holidays plus your birthday off!
• Health Insurance at the beginning of the month following hire (with a choice of over 30 health insurance plans with varied premium rates; most available for purchase with zero to little monthly employee cost and some having a remaining allowance to use toward other non-reimbursed expenses).
• Dental insurance with no waiting period, 75% premium paid by Ethos
• VSP – Vision Insurance Plan
• Ethos paid life insurance at one time annual salary
• Ethos paid Long-Term and Short-Term disability insurance
• Voluntary long-term care insurance
• 403(b) Retirement Plan with employer discretionary contribution
• Credit union
• Pre-tax deductions (medical, dependent care and transportation)
• Expanded Learning – Professional Development - Employee Assistance Program (EAP)

Job Type: Full-time

Pay: $24.00 - $25.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 2 years (Preferred)

Work Location: One location

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