ADMINISTRATIVE ASSISTANT: Monday-Friday; 7am - 3:30pm

Parker Valley Hope has an exciting full-time opportunity for an Administrative Assistant to join our dedicated and passionate team!

Are you ready to join an organization where you can make an extraordinary impact, conquering addiction one patient and family at a time? If so, Valley Hope welcomes you!

Per CMS Interim Rule, all Valley Hope employees must be vaccinated against COVID-19 or receive an approved medical/religious exemption.

WHY JOIN VALLEY HOPE:

For over 50 years, Valley Hope has specialized in providing addiction treatment and recovery services to those in need. We meet our clients where they are with love, compassion and respect, and guide them towards a journey of Recovery. This is the Valley Hope Way!

EDUCATION & EXPERIENCE:

• One (1) year work or internship experience in an office or medical office setting.
• College credit in business administration or social sciences.

COMPENSTATION:

• Salary ranges from $16.00 - $20.63/hr based on education and experience

BENEFITS:

• Affordable health, dental, and vision insurance
• Tuition Assistance – Up to $10K annually; $45K maximum benefit
• Student Loan Repayment
• Public Student Loan Forgiveness (PSLF) Eligible Employer
• 8 Paid Holidays (Including 1 Personal Holiday)
• PTO – Up to 22 Days per year based on years of service
• Paid Parental Leave
• 401(k) Retirement Plan with employer match
• Health Saving and Flexible Spending Accounts
• Employee Assistance Program
• And much more!

JOB SUMMARY:

• Answers multi-line telephone system and responds effectively to incoming callers.
• Assists with the admissions call process as directed responding to prospective patients/families with respect and kindness.
• Assists with the admissions process as directed which may include face-to-face meetings with incoming patients and their families and documentation/computer data entry of patient information.
• Performs insurance benefit verification process as directed.
• Interacts with patients and visitors as necessary to support positive clinical environment.
• Performs cash and credit transactions including book or other merchandise sales as well as patient payments for services accurately and effectively.
• Deposits daily cash and credit receipts as directed.
• Assists with processing of weekly accounts payables as directed which may include computer data entry, statement reconciliation and balancing of accounts.
• Performs word processing duties for clinicians and others in the facility as needed.
• Respond promptly to medical records requests while following HIPPA and 42 CFR part 2 guidelines.
• Performs computer data entry of patient charges.
• Assists with patient meetings regarding insurance and/or financial information as directed.
• Performs common office related tasks such as filing, faxing, and copying.

WORK ENVIRONMENT:

• Office setting within a residential and/or outpatient treatment facility.
• Traditional hours; able to work overtime to the extent necessary.
• Sitting for extended periods of time of up to 4 hours.
• Able to push, pull, pull up, bend at the knees and waist, twist body at the waist, raise and hold arms overhead, turn head-neck-shoulders as needed, grasp other items with hands, for either extended periods of time or many times throughout the workday.
• Able to lift and carry at least 20 pounds.

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