Job description

ADMINISTRATIVE ASSISTANT/INSURANCE AGENT
Are you looking for a NEW career in an industry that is unaffected by current economic conditions? Would you love to work for a local business that has national brand support people recognize and trust?

As an Administrative Assistant/Insurance Agent at Zeal Allstate Insurance, you will play an important role in our office! You will typically be the first impression our clients have and you will use your skills and personality to help grow our local Allstate agency by supporting our customers and sales staff. You will apply customer service skills to assist our customers with their questions and properly direct their inquiries and calls by providing personalized service with trusted advice.

WHAT YOU WILL DO:

• Greet clients daily, either in person or via phone, or by email.
• Support sales agents and other staff by taking detailed messages, providing clerical assistance, running agency reports, typing correspondence, and using agency software.
• Maintain office systems and functionality by ordering and refilling supplies, stamping mail, organizing common areas, etc.
• Adapt to the team's needs and assist with other projects as needed
• Input current customer information into the database regularly so it is readily available
• Serve your local community by helping them prepare for life's uncertainties
• Educate prospective customers on how to protect their families and assets
• Provide a positive customer experience
• Create quotes, advise customers and collect payments for insurance policies

WHAT YOU NEED TO BE SUCCESSFUL:

• An ability to speak clearly and communicate effectively
• You must be a good listener and understand what the client needs in order to direct them properly
• Coachability and willingness to learn
• An ability to multitask and properly manage time
• You will go through an extensive training program to prep you for insurance sales and service, so you need to be willing to absorb this information and put it to use once you're on the phone as well as be open to constructive criticism about how to improve your process
• Competitive personality and internal motivation
• Time efficiency, multi-tasking & technology skills - be efficient with your and your customer's time. Be able to multitask and manipulate multiple screens, including our software system, while continuing a conversation with the customer
• Positive, team-oriented personality
• A desire to work hard and benefit directly from the efforts you put in

TRAINING, EXPERIENCE & REQUIREMENTS:

• A high school diploma or equivalent is required
• Sales experience preferred but not required - we will train the right candidates
• Basic computer skills such as word processing and the ability to utilize various databases
• Proven track record of strong organizational skills, problem-solving skills, and communication skills both verbal and written
• Two years of prior experience in customer service or the insurance industry preferred
• A willingness and desire to learn more and grow with our team
• Ability to complete additional onboarding requirements by a given deadline
• Willingness to complete Louisiana state licenses requirements to become licensed in either Property & Casualty and/or Personal Lines

WHAT WE OFFER:

• High earning potential - base, commissions, bonuses, and several company-provided incentives with high-income potential
• We provide highly compensated formal sales and insurance training
• Company-paid, warm leads at no cost to you
• Growth opportunities - we offer leadership development training and promote from within for those employees seeking career advancement between multiple divisions

If you are motivated to succeed and can see yourself in this role, please submit your resume for consideration! We will follow up with you on the next steps in the interview process. Additional inquiries and questions can be emailed to Melissa Welch at info@beyondhrllc.com.

Based in Houma, LA, Zeal Insurance Agency offers a high earning potential base with excellent commissions, bonuses, and a positive work environment.

It is the policy of Zeal Insurance Agency to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Zeal Insurance Agency will provide reasonable accommodations for qualified individuals with disabilities.

ABOUT BEYOND HR, LLC:
Beyond HR, LLC is a Virtual Business Service firm that partners with small and medium-sized businesses to provide virtual human resources, recruitment services, and virtual bookkeeping services. Our goal is to identify and retain the best potential candidates for our clients that the market has to offer.

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