Accounts Receivable Patient Advocacy Rep- Medical Billing Call Center
Full Time
Southfield, MI 48075
Posted
Job description
Nuwell Medical Network and EPIC Primary Care’s mission is to provide exceptional healthcare for our community. We are a Medical Management Company and a Multi-Specialty Practice treating patients from the beginning of life to the very end stages of life. Our network consists of Physicians, Psychologists, Exercise Physiologists, Physical Therapists, Care Coordinators, Medical Billers and much more. We look at all aspects that play a significant role in our patients everyday busy lives.
Position Summary:
Candidate must be extremely detailed, excellent communicator, and thrives in a fast past setting on learning new specialties in the medical field. Primarily responsible for insurance verification, patient case management, A/R claims, medical billing knowledge. Daily use of telemedicine procedures and utilizing our EHR for proper documentation. You are essentially a patient liaison between our patients, caregivers and medical providers.
Candidate must be extremely detailed, excellent communicator, and thrives in a fast past setting on learning new specialties in the medical field. Primarily responsible for insurance verification, patient case management, A/R claims, medical billing knowledge. Daily use of telemedicine procedures and utilizing our EHR for proper documentation. You are essentially a patient liaison between our patients, caregivers and medical providers.
JOB SPECIFIC RESPONSIBILITIES:
- Computer literacy/ Ability to operate a computer and basic office equipment.
- High attention to detail and the ability to multi-task.
- Ability to prioritize workload.
- Well versed in navigating and accessing insurance providers’ websites
- Benefit verification
- Answering phones
- Work Front/Back End Edits
- Inputting medical information into Allscripts
- Follow up on Patient Payment Agreements/Patient Hardship apps/Patient Scheduling
- Special Projects when necessary
- Any other Duties requested by the supervisor
Qualifications and Skills
- Well versed in navigating and accessing insurance providers’ websites
- Experience with benefit verification
- Experience answering phones and providing excellent customer seervice
- Experience with Allscripts preferred but any EHR experience will be considered
- Excellent working knowledge of insurance carriers’ payment and timely filing regulations
- Knowledge of Medicare, managed care and commercial insurances.
- Experience with a Clearinghouse
- Strong interpersonal and communications skills to be able to work successfully in a team-oriented environment.
- Computer literacy/ Ability to operate a computer and basic office equipment.
- High attention to detail and the ability to multi-task.
- Ability to prioritize workload.
Background checks required for all applicants
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