Job description

Status: Full-Time (Non-Exempt)

Department: Ticket Sales & Service

Location: CVFFC Front Office (Fresno, CA)

ABOUT THE FUEGO:

Central Valley Fuego FC is a USL expansion franchise set to play in USL League One in 2022. With almost 20 years of amateur fútbol history its fans and community are ready for the Central Valley to have its rightful place in professional fútbol and build a soccer-specific stadium in the San Joaquin Valley. Born from a passion to see organized fútbol thrive in a region of California where its citizens have a long history and love for the sport. The Central Valley Fuego Fútbol Club is the torchbearer for the flame that burns deep in the heart of every fútbol player, fan, and supporter in the Central Valley.

ABOUT THE TICKET SALES & SERVICE DEPARTMENT:

Central Valley Fuego FC is the perfect place to grow your career in professional sports and operate in the revenue-generating side of the business. You will become part of a work environment that welcomes you like family. We operate under the “Fuego Familia” mentality of working with commitment, passion and for our community. With this focus, training, and development through the Central Valley Fuego FC Sales Program you will light the fire to become an industry leader in the sports business. We want those individuals that aren’t afraid of the heat and are looking forward to taking that step and firewalking their way up in the sports industry.

ABOUT THE ACCOUNT EXECUTIVE ROLE:

Account Executives are tasked with growing our fan and corporate support in the Central Valley (Fresno, Visalia…) by generating new ticketing revenue for the club. This competitive and collaborative role will focus on selling Memberships (Full and Half Season) and customized group and VIP packages. Account Executives will receive consistent training and one-to-one coaching to develop a best-in-class sales process while spending time in the front office, virtually, and out in the Central Valley community to build their book of business.

RESPONSIBILITIES:

· Establish and maintain positive business, fan, and client relationships.

· Sell and service a full menu of ticket products for Central Valley Fuego, including, but not limited to: season tickets, partial plans, group tickets, and customized hospitality.

· Attend frequent soccer & community events to develop in-person selling practices and promote the club in the Central Valley.

· Make proactive sales outreach to the Central Valley market through cold calls, emails, virtual & in-person meetings, and text messages.

· Proactively create opportunities for new business through up-selling opportunities and referrals from existing clients.

· Contact past clients and ticket purchasers to generate new ticket sales.

· Follow up with clients and prospective clients in order to build relationships that help provide repeat business and meet excellent customer service requirements.

· Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products.

· Conduct frequent digital and in-person appointments with prospective clients.

· Lead a grassroots effort weekly at community events ranging from soccer tournaments to farmers' markets to grow the club brand and generate new sales leads.

· Represent Central Valley Fuego FC at all home games and various events to support ticket sales efforts and promotional initiatives.

MINIMUM QUALIFICATIONS:

· Bachelor’s degree in business/sales/marketing/sports management or similar concentration.

· Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with internal and external stakeholders at all levels of an organization.

· Excellent communication and presentation skills, both written and oral.

· Extremely coachable and eager to learn every day.

· Highly motivated and an ambition to build a long-term career in the sports business.

· Must be able to work evenings, weekends, and holidays as required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Type: Full-time

Pay: $15.50 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Fresno, CA 93722: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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