Job description
WIC Program Assistant
Excellent opportunity to work for the area’s leading non-profit agency! Join the Valley Opportunity Council, whose work positively impacts the lives of local residents every day! An immediate opening is available for a Program Assistant at our WIC program. As a WIC program assistant you would experience a fast-paced, friendly, engaging environment, knowing you will be making a difference in our community!
Genereal Job Description:
The Program Assistant is responsible for the administrative support of the local WIC program. The program Assistant will perform reception duties such as o Answer and direct phone calls, Screen applicant inquiries for eligibility, Manage appointment scheduling/rescheduling including reminder phone calls, Greet and triage participants to appropriate staff, Oversee flow of applicants/participants in waiting area, Clerical duties as required, follow all protocol and/or regulations for processing applicants/participants and oversee benefit issuance.
General Requirements:
· High School Diploma or GED
· One year’s general office experience with proficient computer skills
· Experience in health care or community facility preferred
· Sensitivity to the needs of the participant population
· Good communication and interpersonal skills
Bilingual Abilites are a plus
This is a Full-time 40 hour, job. M-F
Benefits:
First 12 Months employees accrue 2 weeks of vacation
After 13 months, you begin to accrue weeks of vacation
You accrue 2 weeks of sick leave each year
1 Hour Paid lunch Break
12 Paid Holidays
Other benefits medical Insurance, In lieu of medical insurance, VOC will provide the lowest cost contributed by the agency towards childcare reimbursement or other benefit products such as AFLAC products & Guardian Life insurance.
Retirement plan available through Mutual of America, VOC will contribute 2% of your gross pay. If the employee wishes to contribute through employee deductions, he/she may contribute a minimum of 2% of their pay and the agency will add another 1%. Employees are also eligible to start the plan and contribute through payroll deductions after 30 days on the job.
As a program assistant you will be responsible for the adiministrative support of the local WIC program. You will perform duties like answering phone calls, screen applicants, managing appoinments, greet and triage particpants to appropriate staff.
Preferred Qualifications: Bilingual (Spanish)
General Requirements:
· High School Diploma or equivalent
· One year’s general office experience with proficient computer skills
· Experience in health care or community facility preferred
· Sensitivity to the needs of the participant population
· Good communication and interpersonal skills
· Availability to work at multiple WIC sites and during program clinic hours, as needed
· Ability to successfully perform the essential functions of this job. Reasonable accommodations, where possible, may be made to enable individuals with disabilities to perform the essential tasks
For more information or to apply, send letter of interest and resume to the Director of Human Resources
Natali Flores
35 Mt Carmel Ave
Chicopee MA 01013
AA/EOE
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
Schedule:
- 8 hour shift
Work Location: In person
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