Wheelchair Service Driver & Agent @LAX
Job description
1. Wheelchair Driver
ESSENTIAL FUNCTIONS
Under the supervision of the supervisor or manager on duty, the Passenger Wheelchair Driver is responsible for assisting and transporting passengers that need assistance to and from their assigned gate or other airport location in a safe, friendly, courteous, and timely manner.
- Assists and transports passengers requiring wheelchair assistance to/from assigned gate and/or from their arriving flights
- Operate TTV's (Terminal Transport Vehicle)
- Assist with seating passengers onto/off TTV
- Assist passengers with hand carry luggage
- Check boarding information of passengers assisting/transporting in TTV
- Reads the airport monitors to determine arrival and departure information and arranges gates for incoming passengers who need assistance
- Driver passenger in a safe manner (following LAWA Safe program)
- Safely lifts passengers up/downstairs, seats of aircraft, and in/out of wheelchairs/TTV (Terminal Transport Vehicle).
- Communicates instructions and special services to gate agents or other personnel for passengers
- Gathers wheelchairs in the concourse and returns them to the staging area for use
- Ensure all mobility-impaired passengers are given adequate service.
- Coordinate between Wheelchair Staff, airline personnel, Baggage porter provider, any other as needed.
- All other duties as assigned
QUALIFICATIONS:
- Tech-savvy. Must be proficient in the use of modern technology (computers, devices, cell phone applications, etc.)
- Push a 350lbs wheelchair passenger, lift and maneuver 50lbs
- Airport experience a plus
- Must have a High School Diploma or higher
- Must be able to multi-task
- Great customer service skill
- Must be proficient in English
- Have flexible schedule
- Have a valid CA Driver's License and maintain in good standing
- Able to stay overtime to get the work done in a timely prompt manner
- Pass a background check and pre-employment physical and drug screen
- Must be able to legally work in the USA
Pay-rate: $18.04/Hour + $400.00/Month incentive($2.31/hr)
Benefits
- Health Insurance (Full-Time & 8 month employment)
- Vacation days (After probation period)
- Sick days (After probation period)
Work Location:
- One location
Work Remotely
- No
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2. Wheelchair Agent
JOB REQUIREMENTS
- Assists and transports passengers requiring wheelchair assistance to/from assigned gate and/or from their arriving flights to the FIS (Federal Inspection Service) area.
- Safely lifts special needs passengers up/downstairs, seats of aircraft, and in/out of wheelchairs.
- Assist with transporting mobility-impaired passengers Assist passengers with completing documentation in order to be processed by US Customs.
- Read appropriate paperwork to identify the name, international flight information, date, and special service request details to ensure special needs passengers are taken to the correct gate destination.
- Assists special needs passengers and unaccompanied minors in transporting and claiming personal belongings and baggage.
- Reads the airport monitors to determine arrival and departure information and arranges gates for incoming passengers who need special assistance.
- Greets passengers in a friendly and courteous manner.
- Uses Tracking system and or by Dispatchers to provide pickup and drop-off of special needs passengers.
- Communicates instructions and special services to gate agents or other personnel for passengers with special needs.
- Gathers wheelchairs in the concourse and returns them to the staging area for use.
- May assist in arranging ground transportation.
- Ensure all mobility-impaired passengers are given adequate service.
- Coordinate between Wheelchair Staff and Baggage porter provider.
- Transport passengers out of the Customs area to the meet and greet lobby area. (located at arrival level)
- Transport passengers to their connecting flights/terminals when appropriate.
- All other duties as assigned.
QUALIFICATIONS
- Must be proficient in English
- Must have a flexible schedule
- Must have a valid Driver's License issued by CA and maintained in good standing
- Must have a High School Diploma or higher
- Able to stay overtime to get the work done in a timely prompt manner
- Good customer service skill
- Must be able to stand/walk 4 to 8 hours daily
- Ability to push a passenger up/down a 6º slope
- Push a 350lbs wheelchair passenger, lift and maneuver 50lbs
- Must pass a background check and pre-employment physical and drug screen
- Must be able to legally work in the U.S.A.
- Tech-savvy. Must be proficient in the use of modern technology (computers, devices, cell phone applications, etc.)
Pay-rate: $18.04/Hour
Benefits
- Health Insurance (Full-Time & 8 month employment)
- Vacation days (After probation period)
- Sick days (After probation period)
Work Location:
- One location
Work Remotely
- No
To book your interview appointment go to: www.atmlax.com
Go to “Job Fair” on top of the page
Note: You don't click Job Fair but hover your mouse over Job Fair tab and it'll pop up various Job positions and then click the position
Job Types: Full-time, Part-time
Pay: $18.04 per hour
Benefits:
- Health insurance
- Paid time off
Supplemental pay types:
- Tips
Application Question(s):
- How many years of airport experience do you have?
Work Location: In person
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