Weddings and Events Manager

Full Time
Boston, MA 02116
Posted
Job description
Compensation Type: Yearly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Location:

Highgate, in partnership with Major Food Group, has announced plans to open The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay. This iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building will be thoughtfully transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street.

Overview:

The Weddings and Events Manager is responsible for coordinating and supervising assigned business after it is booked by the Catering Sales department, and through completion of the event or function, while maintaining profitable operations and high-quality food and beverage presentations and service levels. The Weddings and Events Manager is responsible for acting as a liaison between clients and operating departments to ensure a successful event and to generate repeat business.

Responsibilities:
  • Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, accounting, restaurants, and engineering.
  • Interact with outside planners and vendors for event setup.
  • Maintain pricing integrity and propose appropriate menus for clients.
  • Create, review and revise rooming lists.
  • Work with other F&B managers and keep them informed of F&B issues as they arise.
  • Manage event space and adjust space in order to ensure maximum potential revenue.
  • Be visible on the floor and assist staff as needed during events.
  • Participate in department and hotel training.
  • Use feedback from Event Planner evaluations to improve service and quality.
  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
  • Prepare and submit required reports in a timely manner.
  • Follow up on all turnovers within 24 hours.
  • Know meeting room setups and capabilities as well as sleeping room configurations and types.
  • Respond to requests by clients in a timely manner.
Qualifications:
  • At least 2 years of progressive experience of managing and detailing events and/or catering in a luxury hotel.
  • Knowledge of hotel social market required.
  • College degree required
  • Must be proficient in Microsoft Windows, Delphi FDC, and Opera.
  • Flexible and long hours sometimes required.
  • Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

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