About Goodwill Industries of Kanawha Valley, Inc.:

At Goodwill Industries of Kanawha Valley, Inc., (GIKV), our mission is to assist individuals with disabilities and other vocational disadvantages to achieve full participation and integration into society through the power of work. We envision persons with barriers to employment being able to choose rewarding employment, achieve financial security, and build careers and lives for themselves and their families, thus enriching our communities. Goodwill Industries of Kanawha Valley has been serving West Virginia communities across 20 counties for over 70 years. Our mission is carried out through the operation of 16 traditional retail stores, an eCommerce online store, two Prosperity Career Centers, numerous business contract sites, and an extensive salvage recycling program. GIKV’s Donated Goods Retail Division alone has grown by over 400 percent in recent years with the addition of four brand new retail stores and two existing store relocations since 2021, leading our company to be named one of the fastest-growing Goodwill organizations in the country.

At GIKV, 86 cents of every dollar received goes toward funding our mission of delivering job training and related services to those in need. Last year alone, GIKV provided job assistance to nearly 500 individuals throughout our service region and launched many new and innovative programs and partnerships. One such program, known as Wheels to Work, seeks to bridge the transportation gap often felt in rural West Virginia by providing employees the opportunity to apply for assistance in purchasing a vehicle. Another new program, Uniforms for Final Salute, ensures that deceased Unaccompanied Veterans receive a dress uniform from their branch of military service so that they may be laid to rest with the honor and respect they deserve.

We believe that people are our greatest asset here at GIKV, and every day our team works together toward a common goal of meeting people where they are and providing them the resources necessary to improve their lives through the pursuit of gainful employment. Join us in changing lives, our community, and the future of West Virginia!

About Charleston, West Virginia:

Goodwill Industries of Kanawha Valley’s corporate headquarters is located in the heart of downtown Charleston, West Virginia, the state’s capitol city. Nestled deep within the picturesque Appalachian Mountains, Charleston is a confluence of cultural, government, business, and recreational pursuits within the region. The city’s blend of art, fine dining, educational, and recreational offerings for individuals of all ages makes it an ideal place to live and raise a family. Symphony, theatre, live music, farmer’s markets, multiple fitness centers, museums, excellent public and private schools, and an international airport can all be found within city limits. Opportunities for world-class outdoor adventures and spectacular sightseeing can be found just a 45-minute drive outside of Charleston at New River Gorge National Park and Preserve. Explore all that Charleston and the Mountain State have to offer here:

https://www.charlestonwv.gov/

https://wvtourism.com/

Goodwill Industries of Kanawha Valley, Inc., is seeking a dynamic, visionary, and mission-driven Vice President of Operations/Chief Operating Officer to lead our Donated Goods Retail (DGR) and Business Services Divisions and help drive our organization into the future. The VP of Operations/COO will plan, direct, coordinate, and oversee operations activities within the organization, ensuring the development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.

Key Responsibilities:

• Establish, implement, and communicate the strategic direction of the organization’s Operations Division.
• Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
• Work in partnership with other divisions and departments to carry out the organization’s goals and objectives.
• Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
• Ensure that departmental decisions and project plans, such as those regarding staffing, development, organization, material efficiency, hardware acquisitions, and facilities, are in line with the organization’s business plan and vision.
• Establish, communicate, and implement operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.
• Review and approve cost-control reports, cost estimates, and staffing requirements for projects.
• Establish and administer the departmental budgets.
• Presents periodic performance reports and metrics to the President/CEO and other leadership.
• Maintain knowledge of emerging technologies and trends in operations management.
• Identify training needs and ensure proper training is developed and provided.
• Interact with members of the Board of Directors and of Board Committees as assigned.
• Participate in professional development and networking conferences and events.
• Other duties as assigned.

• Master’s degree in Business Administration, Management, Leadership, or related discipline preferred. Bachelor’s degree required.
• Minimum of four years supervisory experience in business management, including experience leading multidisciplinary teams, required. Related work experience and demonstrated ability to manage multiple job sites, as well as individuals with disabilities, will be considered in lieu of degree.
• Broad knowledge of fields such as thrift retail, production, supply chain management, non-profit administration, and management of individuals with disabilities.
• Valid driver’s license required.

A competitive compensation and benefits packet for similar positions within the region will be offered. Goodwill Industries of Kanawha Valley, Inc. offers benefits including retirement, group health, dental, and vision insurance, life insurance, and paid time off.

All your information will be kept confidential according to EEO guidelines.