Job description

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• Full-time corporate job with good benefits
• Paid time off and paid holidays
• Variable work scheduling including weekend hours
• Office environment experience
• Career growth opportunities

Position: CAO Underwriter

Hours of Work:
Mon-Fri: 9AM – 11PM, Sat: 9AM-9PM, Sun: 10AM-7PM (variable full-time schedule)
Non-exempt

To the extent permitted by law, the Company may, in its sole discretion, change the work schedule to address business needs. Work hours will depend on the business hours of the time zone serviced.

Supervisory Responsibility: None

In This Role, You Will…
Process incoming sales finance applications on a timely basis for review by underwriters. As the CAO Underwriter, you will be involved in the funding/verification process of the contracts received.

Responsibilities:

• Proactively and accurately input sales finance credit applications received into application system.
• Notify underwriters or manager on duty of pending applications for review.
• Review pending applications on periodic basis to verify they have been underwritten and approved or denied.
• Contact Sales Finance dealers with answers on credit applications.
• Maintain accurate and complete records on applications processed and funded.
• Work with underwriters providing verifications of employment and residence.
• Answer incoming telephone calls. Answer customers’ questions and ensure that clients are given superior customer service.
• Functions include but are not limited to: completing and processing loan applications, contacting customers, answering phones, photocopying, filing, etc.
• Provide service to internal and external customers as needed regarding policy and procedure and exceptions with excellent timeliness, courtesy, and professionalism.
• Review sales finance applications for completeness and possible upselling.
• Place sales calls to increase and retain new or existing retail merchant base.
• Assist AM and BM with administrative work, reporting functions, and departmental initiatives.
• This position may require working a non-traditional schedule as worked out with the Manager and Operations Center Vice President. Evenings, weekends, and holiday hours may be included.
• May perform additional functions depending on market demand and staffing in order to provide consistent quality customer service.

Required:

• High school diploma or equivalent.
• Minimum of two (2) years prior successful work experience in an office environment utilizing a variety of office equipment and engaging in varied duties where time management and strong attentiveness to detail and accuracy are required.
• Excellent interpersonal skills, demonstrated through prior work experience, interview process, and on-the-job training, to communicate effectively with customers.
• Ability to utilize all types of office equipment.

Physical Demands:
While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time of without notice.
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Compensation: Hourly Rate (commensurate with experience)

Benefits: Health (optional HSA with Employer Contributions), Vision, Dental, Basic Life, PTO and 11 paid holidays, 401K + company match, Paid Parental Leave

Mariner Finance is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. Drug/Alcohol/Smoke-free workplace.

Mariner Finance, LLC | NMLS #166564

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