Job description
At Lane & Associates Family Dentistry, we love to make you smile! We are currently seeking an experienced Treatment Coordinator to join our top notch, fun loving team at our Greenville office!
Overall Responsibility:
Key Tasks & Responsibilities:
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Competitive pay!
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Insurance Coverage Plans (Life/Health/Vision/FSA/HSA, Dental Benefits)
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401K Employer Match plan!
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Performance Bonuses!
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Paid Time Off & Paid Holidays!
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Treatment Coordinator Training Classes!
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Company events and fun social marketing campaigns throughout the year!
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Birthday & work anniversary surprises sent directly from the owners!
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Employee discounts program at major retailers
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Volunteer opportunities to earn smile squad points to redeem for awesome prizes!
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and so much more!
Lane & Associates Family Dentistry provides 5-star patient care and service in a family friendly atmosphere. Come see why working at Lane & Associates Family Dentistry will make you smile! Join our team today!
Overall Responsibility:
The Treatment Coordinator is essential to ensuring patients receive a 5-star experience. They are responsible for providing excellent patient care that begins with the initial phone call, and includes managing multiple provider schedules, as well as enforcing patient financial obligations, and assisting in dental insurance details related to treatment planning case acceptance.
Key Tasks & Responsibilities:
Daily/Weekly/Monthly Tasks will include, but are not limited to:
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Managing a multi-line phone system
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Schedule/Reschedule patient appointments
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Gather all patient’s personal/insurance information and update current information on file.
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Confirm and document patient appointments Ensure the next day’s schedule is filled for all providers (Doctors &Hygienists)
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Enforces the company’s financial policy by collecting and entering payment transactions accurately.
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Checking in patients utilizing Denticon software, and ensuring proper paperwork is given and completed by patients.
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Enters transactions and posts payment at time of patient check-out.
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Verifies insurance coverage and eligibility and updates information into Denticon accurately
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Maintaining electronic records privately for patients by scanning/sorting properly
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Maintain office lobby/waiting room cleanliness
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Other duties as assigned.
Skills & Attributes:
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Excellent planning, analytical, and organizational skills
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Ability to handle high volume patient calls
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Strong interpersonal and communication skills
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Possess a positive attitude and top-notch customer service skills
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Work efficiently in a rapidly changing environment
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Professional appearance and manner
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Computer proficiency
Job Specifications:
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High School Diploma or GED
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Minimum of 2 years experience in dental office setting
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Denticon experience is a plus
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Ability to lift 15-20 lbs.
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The office is currently open to patients Mon, Tues., Thursday. This position will be part-time until the office opens full time. The candidate has the option to travel to other office locations to make it a full time position.
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