Job description

City Experiences is seeking a Tram Driver for our City Experiences operation in San Francisco

About You:

This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.

About the Opportunity:

The driver is directly responsible for using the TRAM efficiently and safely on Alcatraz Island. This includes friendly and professional service to visitors, proper maintenance of the TRAM, and expert driving to provide comfort and minimize hazards. The tram driver also manages the boarding lines and all crowd control responsibilities at the Alcatraz dock.

Essential Duties & Responsibilities:

• Drive tram safely, according to driving guidelines outlined by NPS Standard Operating Procedures
• Prepare SEAT for daily operations prior to beginning of the shift.
• Assure that all daily maintenance and safety checks are performed and logged, reporting all maintenance requirements to Supervisor, within specified time frame.
• Actively monitor and maintain a safe environment for visitors riding the tram and de -boarding.
• Maintain, within safety guidelines, SEAT arrival and departure schedules
• Advise visitors, as necessary, of site safety
• Strictly follow driving guidelines outlines in the National Park Service SOP
• Manage the boarding and offloads of departures and arrivals; assure that boats depart in a timely manner.
• Other duties as assigned

Requirements & Qualifications:

• Must have a valid, state-issued Driver’s License
• Must have clean driving record
• Must have 2 years customer service experience
• Must demonstrate good driving skills
• Must have excellent verbal and written communication skills, including conflict resolution skills
• Knowledge of another language in addition to English is preferred
• Additional job duties as assigned.

About Us:

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

Job Types: Full-time, Part-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Day range:

• Every weekend
• Monday to Friday
• Weekend availability
• Weekends only

Shift:

• Day shift
• Evening shift
• Morning shift

Ability to commute/relocate:

• San Francisco, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Commercial driving: 1 year (Preferred)

License/Certification:

• Passenger Endorsement (Preferred)
• CDL (Preferred)
• CDL B (Preferred)

Work Location: In person

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