Job description

Definition

Under general supervision, assists in the coordination of commuter and sustainable transportation programs and events for employers and individuals in the County, including staffing in-person special events, such as Santa Barbara Earth Day, CycleMAYnia (Bike Month) activities, EZ Bike Project Demonstration pop-ups, and employer commuter program events. Also includes administrative support, including social media, marketing and remote meeting activities, and writing and editing, website management, and research duties in support of the Director of Traffic Solutions; and performs related duties as required.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Director of Traffic Solutions. Exercises no direct supervision over regular staff; supervises volunteers and volunteer event coordinators outside the agency.

Examples of TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Ø Participates in the day-to-day operation of coordinating CycleMAYnia activities, events and outreach to employers and commuters throughout the county.

Ø Serves and engages with community members and commuters; listens and responds to inquiries at employer-hosted events, SBCAG events, and community events and activities.

Ø Coordinates tabling activities, group presentations and represents SBCAG at CycleMAYnia and EZ Bike demo events.

Ø Participates in group bike rides, classes or e-bike demo activities.

Ø Response to email and phone inquiries regarding CycleMAYnia activities and events

Ø Distributes materials, posters, flyers and other event materials throughout Santa Barbara County.

Ø Assists in communication with customer base using email marketing software to manage mailing lists and create email marketing campaigns and e-newsletters.

Ø Explains commuter benefits and Transportation Demand Management (TDM) to local employers, gauges needs and desires, and provides software training.

Ø Conducts fundraising activities for cash, gift cards, and in-kind gifts to be used in departmental outreach efforts.

Ø Supports remote Zoom and Microsoft Teams meetings.

Ø Assists in the production of radio, video, digital and print advertising.

Ø Monitors, posts and response to social media inquiries, comments and questions.

Ø Attends and participates in professional group meetings and committees; stays abreast of new trends and innovations related to assigned functions.

Ø Performs other special projects or duties as assigned.

Ø Given that most CycleMAYnia activities take place in Goleta, Santa Barbara and Carpinteria, the ideal candidate would reside in the Santa Barbara South Coast.

Qualifications

Knowledge of:

Ø Principles and practices, including goal setting, event coordination, implementation, and evaluation.

Ø Organization and function of public agencies, including the role of an elected Board and appointed committees and boards.

Ø Research and reporting methods, techniques, and procedures.

Ø Technical report writing and preparation of correspondence.

Ø Modern office practices, methods, and computer equipment and computer applications related to work.

Ø English usage, grammar, spelling, vocabulary, and punctuation.

Ø Spanish usage, both oral and written is advantageous but not required.

Ø Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and SBCAG staff.

Ø Geographic knowledge and awareness of the Santa Barbara South Coast area.

Ø The benefits and applications of bicycling for transportation and recreational purposes.

Ø Roadway safety, laws and practices.

Ability to:

Ø Manage weekly to do lists, goals and accomplishments.

Ø Research, analyze, and evaluate event logistics, such as transportation, distribution, communications and marketing materials.

Ø Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.

Ø Operate office equipment and computer applications related to the work.

Ø Effectively learn new software and serve as administrator for different software platforms.

Ø Use English effectively to communicate in person, over the telephone, and in writing.

Ø Use of Spanish to communicate in person, over the telephone and in writing is desirable but not required.

Ø Use tact, initiative, discretion, and independent judgment within general policy, procedural, and legal guidelines.

Ø Interact positively with a diverse (e.g. age, cultural, gender, religious and political) group of volunteers, event attendees.

Ø Establish and maintain effective working relationships with those contacted in the course of work.

Ø Prepare clear and effective correspondence, marketing programs and written materials.

Ø Develop and implement effective marketing strategies and events.

Ø Make effective presentations to a wide variety of groups.

Ø Use a variety of website publishing software and web-based services.

Ø Ride a bicycle, tricycle or other form of pedal assisted transportation.

Ø Give directions, instructions and tasks to volunteers and partnering agency staff.

Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education equivalent to completion of a High School Diploma and experience in outreach, marketing, social media and public speaking.

Licenses and Certifications:

Ø Possession of a valid Class “C” California Driver’s License.

Physical Demands

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various SBCAG meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is both a sedentary office classification as well as an active in walking and standing while attending meetings and events throughout the County. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull heavy electric bicycles up to 60 pounds. Employees must be able to ride a bicycle, tricycle or other form of pedal assisted transportation.

Environmental Elements

The employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. The employee also works outside in parking lots, remote employment sites, and on streets and roads. The employee interfaces with staff, management, other departmental representatives, transportation and government officials, business representatives, and the general public onsite as well as in the community explaining SBCAG policies and requesting and providing information. Applications must be submitted to SBCAG.org/careers

Job Types: Part-time, Temporary

Pay: $25.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Weekend availability

Ability to commute/relocate:

• Santa Barbara, CA: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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