Job description
Teller II
Location: Odessa, TX
Job functions:
- Act as the pleasant front-response associate to all entering bank clients, greeting via lobby or phone in a positive, professional manner.
- Cash handling with clients including disbursements & deposits and recording and proofing such transactions in accordance with well-defined routine Bank policies/procedures.
- Accurately conduct all credit and debit transactions to include receiving checking and savings deposits/withdrawals, checking endorsements, and accepting checks for cashing.
- Verify cash drawer, balance, and prepare daily work forms.
- Issue traveler’s checks, money orders, savings bonds, and official bank checks.
- Keep proper cash supply on hand and prepare daily proof record while maintaining an acceptable difference record.
- Assist Banking Center Manager in maintaining accurate audit records as required by Banking Center Monthly Checklist and Semi Annual Review.
- Refer client to appropriate banking associate for any product information requests or problem resolution.
- Cross trained to open new accounts and/or assist personal banker with related duties.
- Perform client service transactions including: address changes, performing stop payments, taking check orders, giving account balances, accepting loan payments, maintaining client records.
- May assist in opening/closing procedures and night deposits/ATM transactions.
- Works with other associates to ensure proper lobby management and security policies (including alarm functions, cash control, etc.).
Key Qualifications:
- Polite, courteous, and respectful to all customers.
- Use established procedures and guidelines under direct supervision.
- Resolve basic client questions & problems. Consult or refer more complex issues to superiors.
- Ability to learn the Bank’s line of products and services, relying on that knowledge to assist other associates and clients with questions
- Limited decision making – ability to follow instruction routinely and accurately.
- Knowledgeable in financial institution operating policies and procedures and banking regulations state and federal.
Position requirements:
- High school degree or equivalent (GED).
- 1+ years of previous Teller experience. Two or more years of heavy cashiering experience may be substituted for Teller experience.
- Knowledge of bank products, services, policies and procedures.
- Proficiency with personal computers and other business equipment.
- Knowledgeable in financial institution operating policies and procedures and banking regulations state and federal.
Job Duties Percentage
- 75% Teller Responsibilities
- 25% Personal Banker Back Up
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Experience level:
- 1 year
Physical setting:
- Office
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Employees are required to wear mask; common surfaces sanitized regularly, etc.
Work Location: One location
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