General Description:

As Technical Service Representative (Tech Rep) you will provide technical support to customers through monitoring, troubleshooting and correcting application of Pace products to maintain fruit quality, meet Maximum Residue Level (MRL) restrictions and food safety requirements. Along with Pace products, Tech Reps are to also monitor, identify and formulate solutions to fruit condition issues including decay and physiological problems. Expected to work closely with Field Service Technicians, Equipment Technicians and Account Managers to ensure proper application of company products and that customer needs are meet. Assist with trials when help is needed.

Principal Responsibilities:

Monitor the application of fungicides, wax, sanitizers and all other Pace products

• Collect fruit and liquid residue samples
• Monitor fruit condition, decay, resistance, and sanitation practices in packing facilities
• Understand operational aspects of Pace equipment in fruit packing facilities
• Monitor Pace equipment in packing facilities and report any issues
• Keep daily records of visit to packing facilities
• Gain knowledge of MRL database and stay abreast to industry changes
• Willing to attend industry related continuing education seminars, trade shows, etc.
• Complete all paperwork in a timely basis
• Must obtain proper pesticide application licenses (QAL) within one year of being hired
• Maintain positive relationships with Pace employees, customers and other contacts
• Occasional overnight travel and early morning or late evening hours
• Maintain company vehicle (including servicing and cleaning)
• Ability to drive 30,000-40,000 miles per year in a company vehicle
• Other duties may be assigned by Technical Service Manager

Qualifications:

Minimum education - high school diploma

• Able & willing to commit to learning this specialized position
• Experience with tree fruit production, postharvest experience and /or field agriculture.
• Computer literate including Microsoft Word, Excel, Outlook and Teams
• Outstanding people skills, you will have significant interaction with customers
• Mechanical aptitude for light application equipment
• Clean driving record mandatory
• Excellent written and verbal communication skills (Spanish language skills a plus)