Job description

ComputerCare, a premier IT services company located in Santa Clara, is currently looking for a skilled technical administrator to join our team onsite in Stockton, CA. We offer a great opportunity to grow your skill-set and turn what you might think of as a “job” into a “career." We have a great working environment, comprehensive benefits package, and will pay you to earn and keep current on certifications. We invest in your growth within the company and industry. Our clients are pretty amazing too!

Do you excel and enjoy interacting with customers and clients? Are you detail-oriented and enjoy seeing projects from start to end? If you are personable, reliable, have prior experience with customer service, data entry, inventory, and love a fast-paced environment this could be a great career move for you!

What you will do:

· Check-in machines and open service tickets using NetSuite

· Verify warranty information with Manufacturers

· Prepare and receive shipping manifestos, keeping track of schedules

· Responsible for pickup and delivery of parts as needed

· Communicate with customers and client contacts

· Keep an organized space as required for successful sorting and distribution of machines

· Update NetSuite and Client internal asset management systems as needed

· Perform other duties as needed and requested by Manager

Must Haves:

· 1-2 years Customer Service experience

· Bring a positive attitude, and contribute to the entire service department through the flexibility to jump in where needed

· Reliable, professional, comfortable with written and verbal communication

· Knowledge of Microsoft Excel, Word, or the Google Suite

Nice to Have:

· NetSuite experience is a big plus, but we're happy to train the right candidate!

· Experience in device repair

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
ComputerCare is requiring all employees to be fully vaccinated against COVID-19

Ability to commute/relocate:

• Stockton, CA 95206: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your direct email address?

Work Location: In person

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