Job description
Team Leader
Required Shift
2nd Shift Mon-Fri 3p-11p
Position Overview
The Team Leader is responsible for directing and engaging operations employees in CJ
Logistics America’s Logistics Center to achieve productivity goals. The Team Leader will
manage a shift and will spend most of the time coaching and leading the operations team to
efficiently and safely achieve production and quality goals. The role will collaborate with
various CJ Logistics America’s teams on implementing continuous improvement initiatives and
leading practices
Position Responsibilities
Engage the Workforce
Deliver Operational Performance (including Productivity and Efficiency Targets)
Manage Employee Performance (including Safety, Quality and Productivity)
Ensure Implementation of Leading Practices
Connect employees to customer business objectives
Job Qualifications
Required
Preferred
Personal Qualities
Required Shift
2nd Shift Mon-Fri 3p-11p
Position Overview
The Team Leader is responsible for directing and engaging operations employees in CJ
Logistics America’s Logistics Center to achieve productivity goals. The Team Leader will
manage a shift and will spend most of the time coaching and leading the operations team to
efficiently and safely achieve production and quality goals. The role will collaborate with
various CJ Logistics America’s teams on implementing continuous improvement initiatives and
leading practices
Position Responsibilities
Engage the Workforce
- Interact with and motivate the workforce
- Conduct daily shift meetings
- Solve problems and address issues for employees
- Regularly communicate team goals and results
Deliver Operational Performance (including Productivity and Efficiency Targets)
- Understand and communicate shift, Customer and Logistics Center goals
- Execute the daily work plan by adjusting the workflow to meet goals
- Implement CJ Logistics America’s Labor Management Program (performance
- Provide front line feedback on staffing needs to Supply Chain Leader and Operations
Manage Employee Performance (including Safety, Quality and Productivity)
- Provide coaching through observations and provide performance feedback
- Track and communicate Operations Specialist performance
- Conduct safety observations and participate in Safety Committee
- Monitor and manage employee time, attendance and payroll
Ensure Implementation of Leading Practices
- Job shadow Operations Specialists
- Identify training and cross-training needs
- Conduct on-the-job training with Operations Specialists
- Perform process quality checks and program management
Connect employees to customer business objectives
- Communicate customer specific requirements
- Review Logistics Center performance against Customer requirements
- Help the Operations Specialists to feel more connected to the larger customer goals
Job Qualifications
Required
- Bachelor’s degree
- 1-3 years of direct supervisory experience
- Skills in leadership, organization, communication and cross functional teamwork
- Emphasis on safety is extremely important
Preferred
- Understanding of warehousing operations with experience in a distribution and/or
- Familiarity with MHE
- Familiarity with Microsoft Office applications including Excel and Word
- Familiarity with warehouse management systems or Red Prairie WMS is a plus
Personal Qualities
- Ability shift priorities easily, and multi-task in a highly transactional environment
- Excellent problem-solving skills
- Ability to engage with the workforce and create a positive environment and culture
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