Job Category: Fulltime Regular
Exempt Overtime Eligible: Overtime Eligible
Benefits Eligible: Benefit Based

Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.

Job Summary

LIGO Laboratory (the Laser Interferometer Gravitational-wave Observatory) seeks a highly motivated and skilled General Computing System Administrator to join its team.

This position is located in Livingston, LA.

LIGO Laboratory is a National Science Foundation major facility dedicated to observing the newly discovered gravitational-wave universe. Jointly operated by the California Institute of Technology and Massachusetts Institute of Technology, the LIGO Laboratory operates world-leading observatories near Richland, WA and Baton Rouge, LA as well as R&D centers on the Caltech and MIT campuses. The LIGO Laboratory's mission spans a broad and vibrant array of activities related to gravitational-wave physics and astronomy, including detector operations, R&D toward detector improvements, gravitational-wave astrophysics, observatory operations, and education and public outreach.

For more information, please visit the Laboratory website at www.ligo.caltech.edu

Essential Job Duties

• Provide technical support and assistance to LIGO staff on their laboratory-provided computers and software.
• Perform laptop and workstation setup, troubleshooting and upgrades.
• Install and support site networking infrastructure and internet connectivity. Set up network performance monitoring and provide prompt response to operational problems.
• Administration of collaboration mailing list servers. Manage user authentication servers on site. Address issues, plan joint upgrades as part of collaboration-wide authentication working group.
• Administer servers maintained by the local General Computing (GC) group. Perform updating/patching of software, proactive monitoring, coordinating work with GC administrators at other sites.
• Assist with computing, communications needs for LIGO conferences, meetings.
• Ability to travel for occasional training, conferences or to support LIGO Observatory operations as required.

Basic Qualifications

• Bachelor's Degree in Computer Science or related field of study, or equivalent experience.
• At least one year of work in computer administration in a business or research environment.
• Working knowledge of Windows and Macintosh operating systems.
• Working knowledge of computer networks and configuration.
• Familiarity with different Internet browsers and office productivity software.
• Good interpersonal communication skills.
• Good problem resolution skills.

Preferred Qualifications

• Experience in configuring routers and gateways on public-facing networks, including BGP.
• Experience troubleshooting wired and wireless network connections.
• Experience with use, configuration of Linux systems and networking.
• Experience with command shell and Python programming.
• Familiarity with configuring user authentication, including Kerberos, two-factor authentication.
• Experience with computer hardware such as building a PC and trouble-shooting and replacing components.
• Experience with system restorations from backups and upgrading operating system versions.
• Experience with virtualization technology and/or hypervisor support.
• Proven ability to troubleshoot and identify problems.

Required Documents

• Resume
• Cover Letter

To be considered for this position please visit our web site and apply on line at the following link: https://hr.caltech.edu/work/job_openings

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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