Job description
Hi
This is Sampath from Resolve Tech Solutions, and it is one of our direct clients requirement, please go through the below requirement and send me your latest resume.
Position: Support Analyst
Location: Enon, OH
Duration: 12 Months +
Responsibilities:
- Design, implement and support monitoring solutions and alerting on new and existing systems.
- Responding to user requests and tickets related to our systems.
- Administrative responsibilities, such as managing access to systems.
- Create documentation on support processes for various systems.
- Provide support of systems and overseeing escalations.
- Collaborate with other Engineers, Creative/UX designers, Scrum Masters, Product Managers, Business Analysts and Architects.
- Keeps abreast of technology, customer needs and industry related trends
- Complete other duties, including special projects as assigned by Management.
Must Have Skills:
- Bachelors/4 Year Degree
- Well organized with a bias for action with minimal direction.
- Ravenous about learning technology and problem solving.
- Strong writing and communication skills.
Additional Skills:
- Large organization experience - Large Scale projects
- Ability to work in an Agile /SCRUM environment.
- A team player with a start-up/entrepreneur mindset.
Job Type: Contract
Salary: $60.00 - $65.00 per hour
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: Remote
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