Job description

The Role

Supervisor... we call them our Brand Leads. Our Brand Leads have their own style and are genuine ambassadors of our brand.
Experts in everything that goes into delivering an amazing brand experience for their local customers in store, they smash store targets and go above and beyond to do drive excellence in their store, across all areas.
You Will

• Be passionate about using your local knowledge and sales expertise to consistently go above and beyond to deliver the ultimate Superdry brand experience in your store
• Confidently make decisions about what’s best for our customers, including taking ownership for handling customer issues in store
• Be a positive role model for others, helping to build trusted relationships across the team, whilst having fun
• Effectively coordinate the team across operational tasks when needed, guiding them with your operational expertise
• Support and motivate your teammates to deliver amazing levels of service
• Take pride in store appearance and embrace the Superdry store look, to ensure our store looks amazing. Always.
• Endlessly develop your product knowledge and understanding of the business to offer the best possible experience to our customers
• Embrace the Superdry culture and encourage your teammates to do the same
• Support with key compliance tasks where needed including loss prevention and health and safety
• Maintain a good commercial awareness of your store, understanding the KPI’s required and bring fresh ideas to the management team to drive performance against them
• Step up to lead the team in store when needed
• Hold keys for the store and take responsibility for opening and closing, including cash handling'

'Work Location: * One locationWork Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Retail management: 1 year (Preferred)
• Customer service: 3 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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