Job description
Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$100,000.00 - $165,000.00
Target Openings
What Is the Opportunity?
Primary Job Duties & Responsibilities
- Analyzes and directs activities for business requirements, such as rate filings and other related documentation; provides direction to less experienced members of the team.
- Analyzes and directs activities for rate validation and rating quality. Partners with technology and business stakeholders to ensure compliance objectives are met.
- Consults with business and actuarial to develop rating business requirements and rating worksheet requirements.
- Directs the design and implementation of structure changes for larger more complex products, as well as consults on the implementation of new products.
- Performs consistency checks across multiple requirements for same project.
- Maintain other business owned tools and technologies that support the rating of products; recommends or reviews enhancements or efficiencies.
- May update and maintain product configuration rules.
- Conducts peer reviews, unit testing, validates changes in accordance with requirements and adheres to all required team best practices and all business unit filing/regulatory processes per audit compliance requirements. Leads triage and resolve issues surfaced during subsequent testing phases.
- Meets or exceeds quality, timeliness, and service level agreements.
- Leads investigation and resolution efforts for critical, high impact problems and incidents.
- Sustains effective relationships and provides consultation to various business partners and teams.
- Manages the effective use of team resources for implementation of ongoing projects, enhancements, initiatives and/or problem resolution.
- Provides direction on rate changes to less experienced team members.
- If applicable, manages the day-to-day work of direct reports.
- If applicable, responsible for providing consistent performance feedback and coaching to staff.
- If applicable, completes formal performance reviews for staff and other HR administrative tasks, as needed.
- Acts as subject matter expert for assigned applications, systems or technologies.
- Provides input to overall team direction; mentors and provides feedback to others on team.
- Acts as a technology advocate and independently seeks opportunities where technology can be utilized to improve the business.
- Other duties as assigned.
Minimum Qualifications
- A bachelor’s degree in Computer Science or a related field, or its equivalent in work experience required.
- 4 years of programming, development, actuarial, or rating experience required.
Education, Work Experience, & Knowledge
- Bachelor's degree in a related field.
- 7 years of programming/ configuration, development, actuarial, or rating experience.
- Expert working knowledge of relational databases or similar rating engine technology.
- Experience as a technical lead.
- Expert knowledge of property casualty insurance products (Personal or Business Insurance).
- Expert personal computing skills with experience using all Microsoft Office products; Excel, Word, PowerPoint.
- Expert knowledge of Javascript
- Demonstrates an aptitude for learning assigned supported business systems and technology.
Job Specific Technical Skills & Competencies
- Advanced leadership, innovation and initiating skills.
- Results driven.
- Advanced understanding of rating and pricing concepts.
- Customer-focused orientation (agent and consumer).
- Advanced oral and written communication skills, with ability to influence others at all levels of the organization.
- Advanced organization and time management skills.
- Attention to detail.
- Advanced critical thinking and analysis skills to assigned work efforts. Also includes advanced problem-solving skills.
- Actively invests in improving own capabilities.
- If applicable, coaching and talent development skills (intermediate) including ability to mentor and motivate others.
- Holds others accountable.
Employment Practices
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an
email
so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit
http://careers.travelers.com/life-at-travelers/benefits/
.
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