Job description

Title: Shift Supervisor

Reporting Relationship: General Manager (GM)

Primary Role:

A Shift Supervisor is responsible for the overall shift operations, sales performance and execution of brand excellence in a store. In the absence of the General Manager, the Shift Supervisor effectively is the store leader. Shift Supervisor typically supervise a shift with a staff of 1 to 12 team members, leading with our values, known as BOOST (Be fast and friendly, Offer great tasting products, One team, Show pride in your work, Thank each guest and make their day)

Essential Functions:

• Lead and manage shifts while acting as Manager in Charge of store. Deploy Team Members as required to meet business demands and make necessary staffing decisions.
• Communicate clearly, concisely and accurately in order to ensure effective shift operations.
• Clearly communicate with customers and team regarding Jamba's products and brand.
• Coach, counsel and direct Team Members. Lead the team in the execution of Jamba standards to create an excellent customer experience. Provide performance feedback to Team Members on an as-needed basis. Work with General Manager on disciplinary action as needed.
• Train and on-board new Team Members on both front- and back-of-house procedures.
• Evaluate staffing and food levels to ensure proper financial accountability during each shift. Hand off shift to next Manager in Charge or ensure the store is closed properly for next day's opening manager.
• Open and/or close the store as required. Perform all safety and security tasks, i.e., alarms, two-person rule, as required to open and close the store.
• Perform all cash handling requirements of a manager in charge including close-outs, safe accountability and cash drops. Conduct inventories and process orders as required.
• Effectively contribute to Jamba’s outside sales initiatives that look beyond the store’s four walls

Requirements

Requirements:

• Must be 18 for Shift Supervisor
• Computer skills including some Microsoft software and register skills
• Must be able to lift 30-40 lbs regularly throughout shifts
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• What is your availability if you were hired?

License/Certification:

• Food Handler Certification (Preferred)
• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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