Job description

Purpose
Perform basic diagnostics, service repair and maintenance work on customer and dealership owned turf equipment. May require some direction or guidance from the Service Manager, or other technicians.

Essential Duties
Performs basic diagnostics and repairs on customer equipment
Participates in all training programs offered by the dealership
Maintains current knowledge of John Deere and competitive products
Completes all reports and forms required in conjunction with work assignments
Ensures all department tools and equipment are in good working order
Assists in maintaining a clean work area and performs work in a neat and orderly fashion
Accounts for all time on a time card and for all material used in performing assigned duties
Follow all policies and procedures as specified in company manuals and as directed in the employee handbook

Skills & Qualifications
1+ years experience in performing service repairs
Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
Ability to use Service Advisor and basic computer functions
Ability to operate vehicles and equipment used for diagnostic purposes
Proficient oral and written communication skills
Ability to lift up to 75 lbs. repeatedly
Basic Service Technician certification preferred
High School Diploma or equivalent experience required; Associates degree preferred
Valid drivers license is required
Fork lift license preferred
Other duties as assigned

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