Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

SUMMARY:
We are currently seeking a Service Line Business Development Director to join our Portfolio Management and Growth team. This full-time role will primarily work hybrid mostly remote.

Purpose of this position: Works closely with clinical leadership and clinical operations to develop strategic growth and customer service strategies; including identification, evaluation, business planning, assessment, and execution of strategies aimed at improving or growing specific lines of service

Current List of non-MN States where Hennepin Healthcare is an Eligible Employer: Alabama, Arizona, Arkansas, Florida, Georgia, Illinois, Iowa, Nevada, North Carolina, North Dakota, South Carolina, South Dakota, Tennessee, Texas, and Washington State & Wisconsin.

RESPONSIBILITIES:

• Provides business planning leadership and support for the development of comprehensive services, in coordination with leadership, clinical programs, and other cross-functional departments
• Investigates and produces market and landscape assessments, supporting over-arching business plans to development specific services
• Develops new business/referral sources inside and outside of HHS as appropriate and assigned, primarily related to trauma and critical care services
• Retains existing business/referral sources
• Develops long-term referral source business development/volume objectives of assigned service lines and plans programs and activities to meet those goals
• Develops, implements, administers, and modifies referral source outreach/sales program for selected service lines
• Provides coordination for HHS sponsored educational activities for referral sources in support of assigned service lines
• Suggests services and improvements in procedures that will enhance relationships with current referral sources
• Manages outreach and physician liaison staff functions
• Coordinates work with relevant access-related functions and services, e.g., Referral Center, Outreach Program Coordinator, Hennepin Connect, Patient Access Services, etc.
• Coordinates activities with OMD, PR/Marketing and Outreach, and clinical staff for planning/execution of physician/referral source events

QUALIFICATIONS:
Minimum Qualifications:

• Bachelor’s degree in marketing, healthcare, or business administration
• At least five years of experience healthcare industry – focused on business planning and development or related activities

Preferred Qualifications:

• Master’s degree

Knowledge/ Skills/ Abilities:

• Oral and written communication skills sufficient to communicate clearly and grammatically both complex and simple messages to a wide audience either within or outside of the organization
• Strong background in analysis, business development, and strategic planning
• Strong knowledge of Microsoft Outlook (email communications, scheduling, presentation development and spreadsheet and database analysis, word processing)
• Clearly articulates and embraces the vision, mission, and values of HHS in all communications
• Team oriented – seeking to share information and collaborate on business growth initiatives

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.