Company Summary:

Community Living Services (CLS) is one of the largest non-profit agencies in Michigan and supports individuals with physical, intellectual, and developmental disabilities of all ages. We have a mission to support people to exercise control and authority over their own lives. We have a “Whatever it takes” attitude when it comes to supporting people.

Macomb Services Coordinator

The role of the Macomb Services Coordinator is to facilitate and complete the Initial Intake once it has been determined by Macomb County Community Mental Health (MCCMH) that an individual is eligible for services as a person with an intellectual/developmental disability. The Macomb Services Coordinator will also link persons served with Supports Coordinators or Supports Coordination Brokers and will provide oversight and mentoring support to the Supports Coordinators/Brokers. The Macomb Services Coordinator will oversee the Support Coordinators’/Brokers’ work product to assure CLS/MC and MCCMH expectations are met. The Macomb Services Coordinator will provide services in a manner that promotes Person-Centered Planning and the principles of Self Determination in the lives of people supported by Community Living Services of Macomb County. The Macomb Services Coordinator will work closely with the Support Coordinators, Clinicians, Support Brokers, MCCMH, Macomb BTPRC, the provider network, and other external stakeholders as deemed necessary to appropriately oversee supports for all individuals served by CLS/MC. Works with Macomb CMH to expand the contract and increase the number of individuals served.

Reporting Relationship: Reports to the Chief Operating Officer/COO

Essential Duties and Responsibilities: Mental Health Professional

Reviews the MCCMH ACCESS Screening and completes a thorough assessment of the individual’s preferences and needs. Ensures the coordination and provision of Intake functions, initial assessments, provision of emergency needs, required authorizations and releases, ORR, Grievance and Appeal and HIPAA notifications. Meets with the individual, parents/guardians/families so as to facilitate and complete the Initial Assessment while providing information and service options in a warm, welcoming and helpful manner. Provides all enrollees with quality customer services and culturally respectful supports. Addresses any needs for interpreter/translation services or accommodations needed prior to meeting with the individual. Ensures facilitation for the initial IPOS is completed to authorize initial services per the Person Centered Planning Policy. Links and coordinates all transition processes including agreements, referrals, and interviews for new people until they have hired a Support Coordinator or Supports Broker. Participates in the coordination of psychiatric services, coordination of hospital admissions and discharges, and compliance with oversight and implementation of MCCMH Protocols. Acts as a liaison between CLS/MC internal staff, external network providers, and Psychiatric Providers including screening centers and hospitals. Assures coordination of care is facilitated for persons supported until a Supports Coordinator or Support Broker is hired. Reports individual and agency successes, outcomes, and needs to funding sources and internal/external customers and stakeholders. Conducts training sessions and community outreach and education at the local and state wide level reinforcing organizational principles and the expectation of quality service delivery. Develops and monitors systems to assure delivery of quality services. Prepares corrective action plans to address any patterns/trends that reveal need for improvement or areas of deficiency. Maintains confidentiality of information regarding persons served and agency information. Performs special projects and other duties as assigned. Attends and participates on committees as assigned. Completes a minimum of 24 hours of professional skill development activity each fiscal year. If designated to work with children, completes 24 hours of child-specific training each fiscal year. Works adjusted hours as needed.

Essential Duties and Responsibilities:

Supports Coordination Mentor Coordinates the planning process and facilitates authorization requests, budget development and management, and liaison and advocacy activities to pursue identified resources, entitlements, financial liability determinations and supports. Reviews Person Centered Plans authored by Supports Coordinators to assure that the MCCMH expectations and standards are met. Competes the Person Centered Planning process, IPOS and all associated documentation for person utilizing a Supports Broker. In collaboration with the Support Coordinator/Broker, the person and their circle, develops an individual budget for each person supported, reflecting the services authorized in their Person Centered Plan. Monitors individual and aggregate budgets via Revenue and Expense reports and finance tracking tools. Assures continuity of support to persons with developmental disabilities by reviewing required reports and summaries of service for funding sources. Reports individual and agency successes, outcomes and needs to funding sources and internal/external customers and stakeholders. Provides ongoing education, training and oversight to Supports Coordinators/Brokers on service provision, Person Centered lanning, Self Determination including areas of individual budgeting, fiscal responsibility, money management, and budget authority. Conducts routine training sessions. Provides leadership and direction to Supports Coordinators/Brokers and Network Providers, reinforcing organizational principles and setting the tone for quality service delivery. Utilizes databases, reports and tracking systems to monitor ongoing performance of Support Coordinators/Brokers to assure that MCCMH’s expectations and standards are met. Educates and empowers persons served and families. Provides resources related to provider interviews and selection. Identifies gaps in service delivery/resources, and proactively acts to meet identified needs. Reviews and develops systems that assure adequate delivery of services to individuals with developmental disabilities. Meets with Network Providers, Community Mental Health Administrators, and various others as needed to ensure effective means of continuing quality services. Performs Quality Management functions. Develops and monitors systems to assure delivery of quality services. Prepares corrective action plans to address any patterns/trends that reveal need for improvement or areas of deficiency cited following internal or external review. Assists with the development, coordination, and monitoring of the CLS Compliance Plan. Competes all corrective action and responses to ORR reports. Assures that the Macomb Division is audit ready at all times. Responsible for Community Outreach activities including presentations to groups and individuals regarding Community Living Services and Self[1]Determination principles and practice. Assists Director with development and maintenance of the Handbook of Services. Participates in recruitment, development, and maintenance of a strong provider network. Participates in the development and implementation of policies and procedures. Maintains confidentiality of personal and agency information. Performs special projects and other duties as assigned by supervisor. Chairs committee activity as appropriate. Attends and participates on committees as assigned. Accepts on-call responsibility. Works adjusted hours as needed.

Qualifications:

• Minimum of a Masters in Social Work degree or equivalent. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill and/or ability required:
• A Mental Health Professional/Supports Coordination Mentor is defined as a physician, psychologist, licensed master’s social worker, licensed professional counselor, licensed marriage and family therapist or registered professional nurse.
• Two or more years experience working with persons with developmental disabilities and/or mental illness is preferred.
• Computer skills are required, including use of all Microsoft systems.
• Knowledge of the principles of Person-Centered Planning and Self-Determination preferred.
• Ability to communicate effectively and establish and maintain positive professional relationships.
• Ability to use initiative, plan, organize, maintain office systems, work under pressure, and meet deadlines.
• Ability to work well within a team atmosphere and maintain a positive attitude, willingness to learn and share information, and flexibility.

Travel:

This job is a combination of an office position with field work. Extensive scheduled and non-scheduled travel is required in executing essential duties and responsibilities of this position. Employees must provide their own transportation. Maintenance of a valid driver’s license, an acceptable driving record, and vehicle registration and insurance in compliance with State of Michigan requirements are all continuing conditions of employment. If driving a vehicle other than the one listed on file with the Human Resources Department, employee is responsible for ensuring the vehicle is registered, insured and meets all other State of Michigan motor vehicle requirements and providing documentation as requested. CLS policy restricts the use of an alternate driver without the express, prior written authorization of the Human Resources Director. A review of such request will be based on evaluation of HIPAA compliance issues, work restrictions, other relevant factors and whether or not the request will present an undue hardship to the organization. CLS, Inc. is an equal opportunity employer. All administrative, management and supervisory personnel are directed to support and cooperate with the EEO program and other equal employment opportunity efforts. Performance will be evaluated in this regard.

Training:

On the Job training will be provided

About Us:

Community Living Service’s Wayne County division, located in Wayne, Michigan, provides supports for people of all ages with intellectual and developmental disabilities in Wayne County. We assist people in developing a Person-Centered Plan and then create an individualized budget based on that plan. Our contract with the Detroit Wayne Mental Health Authority (DWMHA) is designed to assist people in developing and controlling individualized budgets to pay for their authorized supports and services. This puts the resources in the hands of people and their families so they can judge whether the services are of good value to them so they can make their own life decisions.

CLS connects people/families with qualified individuals and Provider agencies and can assist in the interview process to help people decide who they would like to provide their services and supports. A Fiscal Intermediary will then make payments on the person’s/family’s behalf for the services chosen and will provide a monthly report, so everyone knows how much their services cost and how much money is left in their individualized budget. This offers flexibility and creativity regarding how to use the financial resources and whom to choose for services and supports.

Excellent Benefit Package includes:

• PTO (paid time off) Accrual Program
• Paid Holidays
• BC/BS PPO Medical Benefits
• Flex Savings Account
• Dental
• Vision
• Term Life Insurance
• Short Term Disability Insurance
• Long Term Disability Insurance
• Voluntary Life Insurance

Equal Employment Opportunity Policy:

Community Living Support provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

https://www.comlivserv.com/