Service Advisor

Full Time
Murfreesboro, TN 37129
Posted
Job description

Automotive Service Advisor

Here at Toyota of Murfreesboro, we are looking for highly motivated individuals to join our team. We are a high-volume dealership with a constantly growing market. We are seeking skilled applicants that have at least one year of experience in a dealership setting as a Service Advisor, as well as a familiarity with Reynolds Ignite and X-Time. Excellent communication skills are key as well, as this job will consist of effective communication between clients and technicians. If this sounds like you, please apply today or send your resume directly to our Service Manager, Casey Coleman, at caseycoleman@toyotaofmurfreesboro.com

Benefits

  • Four Day Work Week

  • Medical, Dental & Vision Insurance

  • 401k

  • Life Insurance

  • Paid Vacation

  • Employee Discounts on products & services

Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

  • Effectively communicate and be a liaison between customers and technicians

  • Thoroughly review all multi-point inspections with customers as well as give needed and accurate recommendations to customers

  • Follow up with customers in a timely manner

Qualifications

  • At least one year of relevant dealership experience

  • Familiarity with Reynolds and X-time

  • Organized and friendly personality

  • Demonstrated ability to manage others

  • Time management skills

  • Fantastic communication skills with your customers

  • Professional, well-groomed personal appearance.

  • Clean driving record

  • Willing to submit to a pre-employment background check & drug screen

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