The Four Seasons Resort Hualalai is looking for a Food Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Food Servers have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Join Our Team

Work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.

Responsibilities

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
• Provide guests with food and beverage, water, and oshibori service, spritzing, towels and assistance with seating arrangements at the pool and surrounding areas.
• Provide accurate information to guests in a courteous manner; fill all reasonable guest requests or requirements; anticipate guest needs.
• Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction
• Pick-up and deliver towels/towel bins to and from the laundry and towel stands
• Maintain the Pool and seating areas in an orderly and clean manner
• Use the hotel computer systems and phone system effectively

Desired Qualifications and Skills

• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
• Three to twelve months of restaurant, food and beverage, or equivalent experience is required.
• Successful candidate must possess legal work authorization in United States
• Ability to carry and balance a tray.
• Ability to accurately read food tickets and communicate orders with the kitchen and servers.

What to Expect: You Will…

• Be a champion of the Golden Rule: Do unto others as you would have them do unto you
• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence

Learn more about what it is like to work at Four Seasons – visit us:

http://jobs.fourseasons.com/

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsResortHualalai

https://twitter.com/FSHualalai

https://www.instagram.com/fshualalai/

We look forward to receiving your application!