The National Conference Center is one of the largest and most comprehensive conference centers and learning and development campuses in the nation with 917 guestrooms and 270,000 square feet of conference and event space.

Located in Leesburg, Virginia along the Potomac River near Washington DC, 20 minutes from Dulles Airport, The National delivers the country’s foremost learning and meeting experience. The National offers a unique combination of extensive conference facilities and guest lodging to create the ideal environment for participant development. Our multipurpose venue offers tremendous flexibility to provide the perfect environment for a variety of line level training, executive education, and professional development programs.

POSITION SUMMARY: The National is seeking a full-time Senior Sales Manager who will be responsible for prospecting, mailing, and telemarketing, to solicit new business and maintain existing clientele. Selling space and guest rooms that are related to the Hospitality Hotel/Conference Center Business. A clear understanding of the Hotel and Hospitality Industry is essential. Must understand the inner workings of each department and how each function. Communication with each department and department heads will be required daily. High level of understanding of the Conference Center and being able to communicate with all levels of management are critical to the Selling of space and rooms on the property.

ESSENTIAL TASKS:

• Determines and secures proper meeting space for groups/ guest rooms.
• Greets and services all clients/groups to ensure satisfaction, meet satisfaction surveys.
• Follow-up with all clients through phone calls, letters, and site tours to secure contracts and ensure customer satisfaction.
• Must generate contracts and understand verbiage conducive to the Hospitality Industry.
• Inputs data to generate contracts, update client files, and enters information into sales system.
• Participates in special projects as needed, assists with all functions of the Hotel if needed.
• Maintains cancellation policies to prevent loss of revenue due to cancellations.
• Communicates and collaborates with other departments to provide quality service for all groups.
• Assists Director of Sales and Marketing in managing budget.
• Strategically develops plans and implements plans and objectives in target markets and achieves revenue and profit levels as determined by Senior Management.
• Attends tradeshows, industry related meetings to generate Leads.
• Creates and manages an account database to increase sales through cold calls, telemarketing, and distribution of sales collateral.
• Conducts telephone solicitation calls to generate new business and contacts.
• Additional tasks and responsibilities may be assigned at the discretion of the manager.
• Follows The National policies and procedures and safety and sanitation policies and procedures.
• May be required to work nights, weekends, and/or overtime.

REQUIRED EDUCATION AND EXPERIENCE:

Education: College degree required. Hospitality Degree preferred.

Experience: Minimum of four to five years previous experience in Hotel Sales and Marketing or related field. Extensive knowledge of sales systems recommended. Must possess strong interpersonal skills, ability to maintain composure, and the ability to make quick decisions. Requires effective written and verbal communication skills. Must work well independently.