Job description

Educational Systems Federal Credit Union is committed to the health and safety of our employees, volunteers, and members. As such, we will require that all newly hired members of our team be COVID vaccinated two weeks prior to their first day of work. In accordance with applicable laws, we will consider exemptions to this requirement.

Company Overview

For the third consecutive year, Forbes has ranked Educational Systems Federal Credit Union as a top credit union in the State of Maryland. It’s an honor to receive this designation as the ranking is based on our members’ feedback. Our success is a result of our employees’ commitment to making a difference each and every day and helping the members of the education community achieve their financial goals and dreams.

Educational Systems Federal Credit Union is a not-for-profit financial cooperative whose core purpose is serving the education community. This makes us different from other financial institutions. Not only are we member-owned, but we are committed to our mission to grow by helping the members of the education community achieve their financial goals and dreams. We have accomplished this by upholding our values of integrity, excellence, commitment and respect while continually striving towards our vision to be the premier financial services provider for the education community. We’re a fast-growing organization with over $1.2 billion in assets and 13 branches, serving 85,000 members across eight school systems and three community colleges.

About This Career Opportunity

We’re currently seeking an experienced professional for a Senior Member Service Representative position. The Senior Member Service Representative provides a variety of sales and service functions such as providing information on all Credit Union services and effectively cross-selling the products and services that meet the member’s specific needs. Is responsible for managing the day-to-day operations of the branch in the absence of the Assistant Manager (where applicable) and Branch Manager. Supports the Credit Union’s membership and asset growth goals by participating in sales campaigns and community outreach events as determined by the Branch Manager. Acts as a sales and service role model for Member Services staff demonstrating high-level listening, sales and problem resolution skills. Supports Branch Manager in creating and maintaining a sales culture within the branch.

Position Requirements

High school diploma or equivalent GED. Associate degree preferred. Minimum three (3) years financial institution experience required. One (1) year supervisory experience preferred. Must have experience selling and cross- selling products or services in a financial institution. One (1) year experience in outside sales and/or business development preferred. Ability to meet and/or exceed sales goals. Ability to perform intermediate mathematical calculations. Must have excellent verbal and written communication skills. If designated as a bilingual position, must be able to pass a Spoken Language Assessment. Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: PC, 10 key calculator, fax, copier, telephone, etc. For traveling to off-site locations, must have reliable transportation, a valid driver's license and a clean driving record.

Apply
Please visit www.esfcu.org and click on our Career page to view the job description and submit an application. Educational Systems FCU is an equal opportunity employer.

Job Type: Full-time

Pay: $45,832.00 - $57,290.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
We will require that all newly hired members of our team be COVID vaccinated prior to their first day of work. In accordance with the law, we will consider exemptions based on a disability or sincerely-held religious beliefs.

Application Question(s):

• employees, volunteers, and members. As such, we will require that all newly hired members of our team be COVID vaccinated two weeks prior to their first day of work. In accordance with applicable laws, we will consider exemptions to this requirement. Are you in compliance with this requirement?
• * Can you please provide a general idea of your compensation requirements

Education:

• High school or equivalent (Required)

Experience:

• supervisory: 1 year (Preferred)
• outside sales and/or business development: 1 year (Preferred)
• financial institution: 3 years (Preferred)

Work Location: One location

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