BENEFITS OFFERED:

• Salaried position.
• Generous Earned Time Program.
• Health Benefit options include: Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Short-Term and Long-Term Disability, Fitness Reimbursement, Retirement Savings with company match.
• Scholarship Program / Education Assistance.
• Employee Recognition.
• Employee Assistance Program.

• The Senior Living Sales Advisor makes a preliminary assessment of financial and health status and level of functioning of the applicant. The decision must be that which is best for the potential resident and Silverstone Living.
• Coordinate the application process and advise the Director of Sales & Marketing, Executive Director, and the Admissions Committee of recommendations of applications.
• Assists move in coordinator with in-house moves and new resident move-ins and assists residents/families throughout the process.
• Strong complete knowledge of Silverstone Living policies and procedures and understand and believe in the Continuing Care Retirement Community and Continuing Care At Home philosophy.
• Daily inquiry response and continual follow-up activity (phone, letter, appointment).
• Maintain goals for call outs, appointments, sales and memberships.
• Work with individuals, families, and groups to encourage residency at Silverstone Living Communities. Identifies and allays concerns of potential applicants.
• Schedule and implement tours of Silverstone Living for prospective Residents/Members and/or their decision makers.
• Initially sources and screens applicant to determine level of eligibility, special needs and concerns. Schedules assessments with the Resident Services Director.
• Continually manages and monitors application process.
• Reviews application files for completeness and submits file for Admission Committee approval process.
• Advises Director of Sales & Marketing/Executive Director on pending applications, approvals, new residents, and members.
• Coordinates notification of applicants as to outcome of approval process.
• Assists approved applicants in selecting appropriate living accommodation, prepares and files necessary documents, and establishes a move-in date.
• Assists as back up to Move-in Coordinator to assure that accommodation is ready for arrival of new resident.
• Coordinates with appropriate departments and disseminates appropriate information for a smooth move.
• Arranges for and conducts final sign-in procedures.
• Completes all community or At Home By Hunt paperwork and turns completed file to accounting.
• Assures that orientation process has been scheduled or completed.
• Builds and maintains a waiting list of potential residents - updates periodically and draws from it to fill upon vacancies.
• Enters each contact with clients, trusted decision makers into Enquire Database (senior housing sales software).
• Assists at special marketing events for wait list members, potential residents, public relations and advertising for Silverstone Living.
• Promotes a positive public image of Silverstone Living through personal conduct, both at Silverstone Living and within the general public.
• Individual responsibility for self-safety and that of immediate work environment.
• Participate in all mandatory in-service education, including but not limited to fire, disaster and right-to-know programs.
• Other tasks assigned by the Director of Sales & Marketing/Executive Director.

• Proven experience in Marketing or Sales in senior housing or other related area.
• Patience and ability to effectively deal with many different types of people.
• Must possess leadership skills and show initiative.
• Must possess excellent written and oral communication skills. Must have proven presentation skills.
• Excellent organizational, detail orientation and coordination skills.
• College or comparable experience required.
• Prior use of CRM (Client Management Tool) preferred.