Job description
Who are we?
Since 1993, French Brothers has been building beautiful homes and communities in Southern New Mexico. As a 3-time recipient of the National Housing Quality Award (an award no other homebuilder in New Mexico has ever received), French Brothers has built amazing quality homes for thousands of buyers.
From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. French Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold our company values creating an exceptional place to work that is inclusive to all.
French Brothers, seeks a Design Studio Consultant to become a part of an amazing team and to assist homebuyers with their personalized selections in our various locations.
Duties and Responsibilities
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Provide customers with a “next level” Design Studio experience while helping them to select all interior finishes such as cabinets, counters, flooring and lighting and their personalized options and upgrades
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Utilize Enterprise software to enter home selections and options contract documents
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Meet or exceed company design studio revenue goals and margins
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Create curated design collections
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Communicate with Sales, Purchasing, Production, and Homeowners as required to successfully execute the homebuilding process
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Assist in decorating and merchandising new model homes
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Assist in determining market driven standard features and options
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Attend education sessions/training from trade partners as well as internal company training regarding construction, new communities/floor plans and product knowledge.
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Stay current on home product trends and/or design styles/colors
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All other duties as assigned
Qualifications
Does this describe you?
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When speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely -
Applies creative problem-solving to address business needs and issues
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Must be able to handle the challenges related to customer service
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Ability to perform in a sales environment working and interacting with people and providing excellent customer service
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Ability to assist buyer in reaching decisions in a timely manner
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Ability to educate buyer on products
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Strong ability to set clear and concise expectations with customer that support corporate processes and policies
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Able to plan and prioritize while focusing on detail orientation and effective time management
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Must have gift of hospitality, thoroughly enjoy interacting with others, and have an amiable, outgoing and pleasant demeaner
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Able to work with employees among multiple departments
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Excellent working knowledge of Microsoft Office programs, including Teams, Outlook, Excel, Word and PowerPoint
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Able to utilize the department specific technologies to solve business challenges
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Participate in continuing education as needed
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Strong creative ability
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Strong focus on providing a world class customer service
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Able to establish priorities and meet deadlines
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Enthusiastic attitude: desire to ensure process is enjoyable, smooth and easy for the buyer
French Brothers Homes is committed to ensuring equal employment opportunities. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
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