Job description

JOB SUMMARY
Under the supervision of the Security Director, the Security Captain is responsible for the overall security operation at the assigned job site. Oversees the efficient delivery of security services and provides leadership to a medium-sized workforce. Duties include, but are not limited to: workforce management, issuing tasks and post assignments, performing administrative duties (payroll, scheduling, reporting), and interacting with the client representative for daily matters related to the execution of the contract.

The Security Captain ensures all functions are performed in compliance with the contract’s scope of work, DUS/client policies, post orders, and all applicable laws, regulations and operational procedures. Duties may differ among accounts depending on job site, business necessities, and client requirements.

Work Schedule: Urban

REQUIRED QUALIFICATIONS

• High School diploma or equivalent
• 3 years of experience in law enforcement, military police, corrections, or private security with at least 1 year of prior supervisory experience
• Valid driver’s license
• State Unarmed Security Officer License. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Ability to lead with professionalism, respect and integrity at all times
• Excellent verbal and written communications skills
• Strong decision making and incident/event management skills
• Proficiency with Microsoft Office
• As a condition of employment, must be able to successfully complete a criminal background investigation, drug screen, and a post-offer physical/fitness for duty evaluation.

DESIRED QUALIFICATIONS

• Associate’s or Bachelor’s Degree
• 2+ years of experience in a supervisory or management function
• Knowledge of delivering security services and developing Security Post Orders in the private sector. Knowledge and ability to develop and maintain a Security Officer Training Program
• Advanced skills utilizing common office related computer programs plus ability to learn proprietary programs unique to client (CCTS).

ESSENTIAL FUNCTIONS

• Manage day-to-day security operations at the assigned job site and provide oversight of the DUS security workforce to include staffing, scheduling, personnel actions, uniform and equipment orders, and other tasks necessary to ensure the success of the team.
• Serve as a liaison between the company (DUS), the client representative and security officers.
• Coordinate security services in accordance with the approved facility security plan.
• Implement, manage, and maintain the Security Quality Assurance Program.
• Provide subject expertise to the client relating to the security program.
• Participate in the client's incident management process as required.
• Reviews the daily reports and informs the Security Director and Site Security Representative of any extraordinary events.
• Conduct incident investigations and complete appropriate documentation/incident reports.
• Assist with the management of escalated security or emergency situations as requested.
• Apply post orders, facility security plan, emergency action plans, and other related guidelines
• Maintain an excellent knowledge of DUS and site-specific policies, report writing procedures, and standard operating procedures.
• Utilize clear and appropriate communication skills while providing information to others, mediating disputes, investigating incidents, and performing other related tasks.
• Comprehend, evaluate, and correctly respond to information received from a wide variety of sources such as client representatives, supervisors, witnesses, victims, or through a variety of other means such as face-to-face interactions, radio or telephone transmissions, and computer messages.
• Directly supervise the Staff Sergeant (if applicable) and Shift Supervisors/Leads. Knowledgeable of all duties associated with these positions.
• Provide ongoing leadership and mentoring to the security team. Supervise staff by providing coaching, recognition, and discipline within approved empowerment range. Ensure that the security officers are knowledgeable, trained, and capable of carrying out duties professionally and efficiently.
• Maintain operations continuity and ensures security posts are covered at all times.
• Keep security staff informed of changes and/or updates.
• Helps with the administration of the key control system, where required by site. Cuts keys and prepares cores. Installs cores on locks and doorknobs. Maintain the key control register.
• Responsible for the proper use of the master key assigned.
• Ensure timely and accurate submissions of weekly payroll reports.
• Coordinate and/or conduct training for the workforce in accordance with the requirements of the contract, facility security plan, DUS HSE, and other applicable guidelines.
• Ability to handle stressful or crisis situations calmly and efficiently.
• Promote a respectful, professional and collaborative workplace at all times.
• Ensure notification is made to law enforcement personnel and other emergency responders to permit a timely response to any emergency within the area of responsibility.
• Safely operate a motor vehicle in a variety of settings and varying weather conditions.
• May be required to respond to urgent matters on weekends and evenings.
• Ability to work in a constant state of alertness in a safe manner.
• Willingness to perform other duties as required.

JOB SPECIFIC COMPETENCIES

• Attention to Detail: Ensures one's own and other's work and information are complete and accurate
• Communication Skills: Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Decision Making: Makes choices or reaches conclusions by establishing objectives, gathering information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Planning and Organizing: Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Workforce Development: Effective in the recruitment, selection, development, and retention of competent staff members.
• Management: Plans, organizes, directs, monitors, and controls a group of one or more employees or one or more entities to accomplish organizational goals and objectives.

CORE COMPETENCIES

• Safety and Security: Promotes a safe work environment for co-workers and customers.
• Commitment to Excellence: Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Corporate Values: Understands, embraces, and integrates DUS corporate values into everyday duties and responsibilities.
• Customer Service: Identifies and responds to current and future client needs by providing excellent service to internal and external customers.
• Teamwork: Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Leadership: Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.

BENEFITS
Full-time regular employees have the opportunity to enroll in health insurance, life insurance, 401k Retirement Plan and short-term disability insurance. Full-time regular employees are provided access to our employee assistance program.

WORKING ENVIRONMENT

The majority of work is performed in and around a corporate office building with a wide variety of people with differing functions, personalities and abilities.

PHYSICAL DEMANDS
The employee’s work requires routine walking, standing, sitting, bending, and carrying/lifting items weighing up to 50 pounds. Candidate will be required to successfully complete a post-offer pre-hire physical and functional capacity evaluation (FCE).

EQUAL OPPORTUNITY EMPLOYER
Denali Universal Services is an Equal Opportunity Employer.
We are committed to the full inclusion of all individuals. We comply with federal and state disability laws and make reasonable accommodations for qualified applicants and employees with disabilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Work Location: In person

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