Job description

We are currently seeking a Scheduler/Case Manager for our Whittier location.

Job Type: Full-time

Hours: 8:30am - 5:30 PM Monday - Friday

Location: 12411Slauson Ave. Unit G Whittier, CA 90606

*** Fun positive work environment, providing amazing case management to children and making a difference in their life***

Benefits:

Medical/dental/vision with full employer coverage for the employee

401K 100% match

Paid vacation

Paid holidays plus 2 floating personal holidays

About us:

DG Therapy Group, Inc specializes in providing quality services to children with disabilities in our community for the past 26 years. We provide Occupational, Physical and Speech Therapy to children with disabilities ages 0 – 21.

Job Description:

The Case Manager (CM) is a liaison between the parents, therapist and funding source. The CM coordinates therapy schedules for therapist within a specific territory and/or clinic along with sending and tracking patient related correspondence, client file maintenance and data entry in our EMR system. The CM is responsible for the optimal management of their assigned funding source. They communicate with the funding source, provides excellent customer service, and are in constant communication with therapists and parents for any questions, changes and concerns. The CM is always recruiting clients from the assigned funding source to achieve productivity and expansion of the caseload. The CM maintains personal aptitude in solving problems, orderliness, responsibility, calmness under deadlines, etc. The CM also completes monthly e-billing and performs Quality Assurance call to ensure our clients are receiving optimal services. Other duties as assigned.

Qualifications:

· Ability to initiate and follow-up on all tasks.

· Strong verbal and written communications skills; Bilingual – Spanish is required

· Excellent customer services skills

· High Volume Scheduling experience

· Must possess personal aptitude in solving problems, orderliness, responsibility, calmness under tight deadlines

· Must be detail-orientated and thorough follow-up skills

· AA or Bachelor's degree (preferred)

· 1 - 2 years of administrative experience (health care setting preferred)

· Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and the ability to learn other software program, etc

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All employees and customers are required to wear masks. PPE is provided by DGTG. All employees are required to have COVID-19 vaccine plus a booster.

Experience:

• Scheduling: 2 years (Required)

Language:

• Spanish (Required)

Work Location: In person

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