Job description
Company Overview:
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe. Job Overview:
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.
The Salesforce Administrator will support the business as an administrator of Salesforce.com and support third-party applications integrated with Salesforce.com used by the business such as Outreach.io, LinkedIn Sales Navigator, and more.
How You Will Make An Impact:
- Provide day to day Salesforce system admin support for user requests or issues, as well as admin work to further develop and scale the system through minor improvements.
- You will be the SME or main point of contact for a business area, system, or operational process.
- Partner with business, developers, and senior staff to help support the development of new business processes, integrations, or applications.
- Interface with all areas of the business from planning & ops/sales leadership to end-users to understand business processes, workflows and apply that knowledge to your daily support of the application
- Maintain the overall health of a system through reporting and regular auditing.
- Work cross-functionally and amongst the team to maintain, support and improve upon integrations with different systems
- Developing and contributing to standard documentation and knowledge bases
- Work on bug fixes/cleaning data in Salesforce
- Highly self-motivated, self-directed, and attentive to detail with a focus on high quality of client service delivery.
- Ability to work both independently and as part of a team in a fast-paced and highly demanding work environment
- BA/BS in Computer Science, Information Technology, Database Design or related field; or equivalent experience with demonstrable proficiency in specific technology relevant to client needs
- 4+ years Salesforce Admin experience
- Salesforce Admin Certification (201)
- Intermediate Excel
- Basic experience with data models and SQL
- Basic experience with various system to system integrations, APIs, or similar technologies
The estimated pay range for this position is USD $80,000/Yr - USD $90,000/Yr and is an Exempt role.
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion:
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.
Job description is subject to change.
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