Due to remarkable growth, Johnson Genesis of Cary has the exciting opportunity to expand its team of Sales Appointment Center, (BDC) Associates! We are seeking friendly, goal-oriented individuals with positive attitudes to fill open positions immediately. Bring your ambition and passion, and we will take care of the rest!

Johnson Genesis of Cary is a member of Johnson Automotive, one of the fastest growing automotive groups on the East Coast. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guest’s experiences.

Essential Responsibilities:

• Contacting and communicating with guests to identify their automotive needs;
• Responsible for tracking, responding to, and managing all Internet sales leads;
• Monitors incoming email traffic and internet inquiries;
• Develops guest prospecting file upon receipt of a lead;
• Quotes pricing, rates and automobile availability to guests within department guidelines;
• Schedules sales appointments and pairs guests with Sales Consultants if necessary;
• Maintain and update notes and information in the customer database;
• Keep abreast of new features and available accessories, and translates their benefits to guests;
• Direct guests to product information resources;
• Maintain high customer satisfaction scores, gross averages and monthly unit counts;
• Develop career skills through regular training and instructions;
• Research available vehicles and relevant products;
• Learn, understand and abide by Federal, State and Local laws.
• Other duties as assigned by management.

Job Requirements:

• Business Development Center experience is preferred;
• Must be proficient with Microsoft Office, Internet, and CRM;
• Professional appearance and strong written and verbal communication skills;
• Possess outstanding negotiation skills;
• Have the ability to work both independently and as part of a team;
• Must be able to multi-task in a fast paced environment;
• Must be able to meet company’s employment requirements;
• Must pass a pre-employment drug test, background check, driving record check, and we E-Verify
• Flexible work schedule, including the ability to work on Saturday and Sunday
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Benefits:

• Medical, Dental, Vision, Prescription Insurances
• HSA and FSAs
• Traditional and Roth Retirement Plans with Match
• Employer-paid Life Insurance and Supplemental buy-ups with guarantees
• Short-term and Long-term disability
• Accident, Cancer, Critical Illness and Pet Insurances

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Johnson Automotive is an equal opportunity employer.

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