Job description

PRIMARY PURPOSE: To maximize customer satisfaction by providing neat and clean customer rooms in accordance with company and brand standards.

RESPONSIBILITIES

· Ensures customer satisfaction by cleaning customer rooms daily according to operational policies and standards

· Removes soiled bed and bath linens and replaces them with clean linens as required

· Removes accumulated trash and debris from the room as required

· Cleans bathroom area

· Dusts all surfaces

· Replenishes promotional materials and literature

· Replenishes room amenities

· Vacuums rooms as required

· Reports unusual circumstances to Housekeeping Department

· Reports maintenance requests and replacement orders

· Turns in articles left in rooms to Executive Housekeeper for “Lost and Found” handling

· Leaves all customer belongings in stay-over rooms unless they have been discarded in the trash

· Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner

· Stocks supply cart correctly

· Places cart and vacuum cleaner

· Replaces and/or empties vacuum cleaner bag daily

· Cleans cart and vacuum cleaner on a regular basis

· Ensures quality and quantity of the contents of the linen closet by organizing and cleaning it

· Checks stock daily

· Notifies Housekeeping manager or supervisor immediately if any stock shortages exist

· Pulls any damaged or rewashed linen and returns them to the Laundry Department

REQUIREMENTS

· 1-year hotel housekeeping experience required

· Must be flexible in work hours to accommodate last-minute changes in scheduling

· Must be available to work weekend shifts

· Knowledge of cleaning equipment, cleaning techniques, and safe use of chemicals is essential

· Must be able to change tasks and adjust energy levels needed to accommodate a fast-paced environment.

· Must achieve required threshold scores according to brand and company inspections.

JOB SETTING AND PHYSICAL DEMANDS

Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to stand for long periods of time, kneel, bend and crawl, squat and crouch, and tolerate exposure to dust and cleaning chemicals.

Schedule:

• 8 hour shift
• Holidays
• Monday to Sunday
• On-call
• Weekend availability

Job Types: Full-time, Part-time

Pay: $10.00 - $15.00 per hour

Shift:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• Lake Charles, LA 70601: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 1 year (Required)

Work Location: In person

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