Room Attendant
Job description
Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the Hyatt Principles.
□ Sign in and out master key each day following proper key procedures.
□ Clean rooms following Jankos Guest Room Attendant guidelines and training while maintaining established productivity standards.
□ Follow proper Guestroom Entry Procedures per SOP. Before entering a guestroom, knock on the door three times and call “Housekeeping.”
□ Inspect room for maintenance needs and report deficiencies/complete work orders if needed. This includes fixtures, televisions, radios, heating/cooling equipment, refrigerator, etc.
□ Perform daily general clean duties: *Change the linen per SOP and make the bed properly; *Clean bathroom, Kitchens, including walls, mirrors, toilet, floor, tub and shower curtain; *Dust, clean inside drawers, vacuum floors and clean and check under bed; *Replace amenity items in the guestroom; *If applicable, clean kitchen appliances, counter, glassware, dishes, utensils, etc □ Set heating /cooling equipment and radio on proper settings.
□ Self-inspect guestrooms as directed.
□ At the end of each shift, clean, organize and restock housekeeping cart following brand standards. Carts and vacuums should be stored in designated area.
□ Turn in room status report to Supervisor or Manager showing your completed work.
□ Fold terry and linen as needed.
□ Assist in training new associates.
□ Practice safety standards at all times and keep the property safe for guests and fellow associates. Use wet floor signs as required.
□ Follow proper use of approved chemicals and accurately label chemical containers.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Oak Brook, IL 60523: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cleaning: 2 years (Required)
Work Location: One location
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