Department: Programs and Services

FLSA Exemption Status: Full-time; non-exempt

Location: Denver, CO

Supervisor: Case Management Program Manager

**The Gathering Place has implemented a mandatory vaccination policy requiring Covid-19 vaccinations. All employees of The Gathering Place are required to be fully vaccinated as defined by the CDC.

Position Overview:

This position is responsible for welcoming members and creating a safe environment at The Gathering Place, as well as offering basic services, supporting members with navigating our different programs, and managing crises that arise. The Resource Navigator works as a part of the Case Management Program to facilitate connections to resources in the community and within the continuum of care at TGP.

You might be a great fit at TGP if you have a passion and commitment for our mission, the services we provide, and for addressing the systemic barriers that our members face through a trauma-informed approach.

Core Accountabilities:

• Works directly with program participants, on site at TGP and in the community, to provide strength-based and member-directed navigation support and housing stabilization services using culturally responsive and evidenced-based practices
• Develops relationships with program participants that are marked with dignity and respect that foster hope and empowerment
• Supports in collaborative development and execution of case management plan in partnership with program case managers and program participants
• Facilitates connection to resources and provides strategic interventions and support that promote progress as outlined by the case management plan
• Evaluates progress of program participants and adapts case management plan and/or interventions as needed to increase positive outcomes
• Provides crisis intervention as needed
• Is knowledgeable about other TGP programs and services and makes appropriate internal referrals to ensure we are offering our full range of support to meet the continuum of our members’ needs
• Makes contacts and referrals for external programs that promote stability and access to recovery supports
• Collaborates and communicates with TGP programs and external partners to ensure high quality care
• Is knowledgeable about and stays up-to-date on housing resources, public benefits, and other community resources; facilitates direct access to these resources
• Ensures completion of all program effort documentation and data entry as required, in a timely manner
• Regularly participates in supervision
• Demonstrates respect, cultural competence and knowledge of trauma informed care in interactions with TGP members, staff and collaborative partners
• Supports computer lab utilization to empower members with accessible technology

Compensation and Benefits:

• Medical, Dental and Vision Insurance
• Paid Leave of Absence plan, including Medical and Parental
• Life insurance plans
• 403(b) retirement savings plan
• Financial advising services
• Flexible work schedule
• Generous paid time off
• Long- and short-term disability plan
• Professional development opportunities
• Paid weekly wellness hour
• Free breakfast and lunch in our onsite cafeteria
• Robust Employee Assistance Program

About The Gathering Place

Founded in 1986, The Gathering Place (TGP) offers services to combat poverty and address the impacts of marginalization and oppression that are often contributing factors to poverty or homelessness. By offering low-barrier access to a broad range of basic necessities and wrap-around care options, TGP guides women, children, and transgender folx living in poverty from a place of crisis and instability to one of stability and security. In our relationship with the members we serve, as well as with our staff, we believe deeply in the power of our community and continually work to make it stronger. Our key values include recognizing individual strengths, building respect and trust, and offering unconditional acceptance. Our mission is to be a community of safety and hope where positive relationships, choice, and essential resources transform lives. To learn more about the work of TGP, please visit tgpdenver.org.

Requirements:

• Basic computer skills, including use of internet, email, and word processing programs
• Familiar with service programs in the Metro Denver area?
• Good customer service skills
• Able to maintain professional and appropriate boundaries
• Able to maintain confidentiality
• Able to communicate clearly and calmly?
• Able to set limits with members in a firm but respectful way?
• Able to prioritize when faced with many tasks at once
• Able to work with a diverse community?
• Able to give and receive constructive feedback?
• Bilingual Spanish and English speaker preferred
• Familiar with harm reduction and low-barrier service systems
• Relevant work experience in case management or related field preferred
• Experience working with vulnerable or marginalized populations, with an understanding of the barriers and challenges caused by homelessness and extreme poverty
• Individuals with lived experience of homelessness and/or poverty are encouraged to apply
• Bachelor’s Degree (degree in Social Work, Human Services, or a related field) or direct relevant experience preferred

Commitment to Diversity and Inclusion:

TGP is an equal opportunity employer and is committed to a policy of non-discrimination and equal opportunity for all qualified applicants without regard to race, color, gender, national origin, sexual orientation, religion, age, disability, gender variance, gender expression, marital status, citizenship, creed, ethnicity, veteran status, ancestry and any other protected classification. Applicants of any and all backgrounds are encouraged to apply. Individuals with lived experience of homelessness, extreme poverty and/or experience with a behavioral health condition are also strongly encouraged to apply.

TGP is also dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role, but your past experience doesn’t align perfectly with the requirements in the job description, we encourage you to apply anyways. You might be the right candidate for this or other roles within the organization.