• Housekeeping/Common Area
  • Cleans resort units to include sleeping quarters, kitchens, bathrooms and living rooms.
  • Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies. Makes beds. Replenishes supplies, such as kitchenware and toiletries. Sorts, counts, folds, mark, or carries linens.
  • Inspects resort units, ensuring they are clean, functional, and sanitized for owners and guests.
  • Report status of assignments and communicate readiness of units to Guest Services using property management system.
  • Records, delegates and monitors Housekeeping and Maintenance activity using HotSOS or manual tracking.
  • Maintains resort interior by dusting and polishing furniture, counters, mirrors, fixtures; washing floors, windows, counters, walls, and woodwork; sweeping, scrubbing and mopping floors; cleaning and vacuuming carpets; re-supplying restrooms and locker rooms with necessary paper products.
  • Removes trash and maintains interior appearance by picking up debris, emptying containers, transporting materials to disposal area; recycling materials. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors.
• Maintenance
  • Performs general facility maintenance under minimum supervision in a manner which ensures the preservation of optimum quality and efficient production.
  • Performs service requests and repairs as directed. Perform maintenance work for make-ready units as directed.
  • Performs Room Preventative Maintenance process as outlined in the Maintenance Departmental Operating Procedures to include a detailed and in depth inspection of all aspects of the guest room/unit.
  • Performs basic to advanced repairs on deficiencies found in the interior of the unit to bring the unit back to “like new” condition.
  • Completes all necessary work orders and customer requests by applying basic knowledge of repair and replacement of general fixtures. General repair may include: doors, windows, walls, flooring, ceilings, furniture, cabinetry, basic electrical, basic plumbing and basic appliance repair.

• None required.

• None required.

• Organizational Skills.
• Excellent communication skills.
• Acquires job skills and learns company policies and procedures to complete routine tasks.
• Ability to read and comprehend routine instructions, short correspondence and memos.
• Ability to give high priority to customer service.
• Ability to solve problems with a minimum of supervision.
• Ability to read, write and understand English.
• Basic office skills helpful including basic math, proper cash handling procedures.
• Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
• Ability to multi-task and work in a fast paced environment.
• Must be people oriented and able to work independently or with others as needed.
• Must be detail oriented.

• Basic computer skills.
• Ability to use basic office equipment including Fax, copier, printers.
• Microsoft Office: Word, excel, outlook.
• Key systems.

• No previous experience is required.

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world’s largest vacation ownership company and part of Travel + Leisure Co., we’re shaping the future of the travel industry.