Job description
SDK Greenbrook Gardens, apartment community located in North Plainfield, is seeking a Resident Services Coordinator/Rental Agent to join our motivated team. Embracing the SDK philosophy, you will exhibit excellent customer service skills; treating our residents with dignity, respect, and a desire to provide the highest standard of quality and comfort in their homes. If you are outgoing, bubbly, friendly and have a positive, can-do attitude, we want to hear from you! Weekend availability and schedule flexibility is required. Must have Rental Agent experienced.
Essential Job Functions:
- Manage the front desk and be the first greeter when a resident, prospective resident, vendor, or contractor comes to the office. Emphasize providing excellent customer service relationship management. Guest will be offered refreshments while waiting for a Leasing Consultant to meet with them.
- Answer telephone promptly and in a professional manner and direct callers to appropriate individual or take messages.
- Answer any questions on the community amenities and assist residents.
- Create, assign and close out work orders and purchase orders daily.
- Make daily follow-up calls in maintenance request.
- Assist with the company’s on-going relationship with the residents throughout their tenancy.
- Interacts directly with prospective and current residents to achieve maximum occupancy, including generating and handling traffic, leasing apartments, qualifying prospects, preparing leases and completing move-in paperwork and procedures.
- Works and assists with the management team.
- Performs all the above in accordance with applicable laws and company policies.
- The successful candidate will maintain a high level of customer service and have excellent communication skills. This position requires significant interaction with residents and prospective residents on a regular basis.
Qualifications:
- Excellent Presentation
- Must be Bilingual in English and Spanish
- Adaptable to changing work schedule, including weekends and some holidays
- Self-starter with the ability to multi-task, meet deadlines and work independently and with a team
- Upbeat, positive, outgoing and ability to relate to others
- Articulate and great phone voice
- Intermediate to advanced computer skills including Microsoft Word and Excel
- Ability to use general office equipment, including phones, fax machines, printer, copier
- Onesite software is preferred but not required
- Must be able to multi-task and adapt to changing scheduled that will include weekends
- Perform other duties as assigned
- Must have Rental Agent experienced
Our comprehensive benefits package includes:
- Medical/Dental/Vision Benefits
- Life Insurance
- Paid Holidays
- Paid Sick Time
- Paid Vacation Time
- 401k Plan
- Apartment Discount
Monday – Friday 9:00 a.m. – 6:00 p.m. and alternate Saturdays 10:00 a.m. – 2:00 p.m.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Work Location: In person
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