Brand new lease-up community providing excellent resident lifestyle and an unparalleled experience in the historic waterfront building of DREAM Space Coast! Inquire today to be a part of creating this experience for residents from inception as a key member of the Dream Camps & Communities Team!

DREAM is looking for a ROCKSTAR customer service professional to manage the needs of our prospects and residents for our multifamily community. This individual will be highly skilled in hospitality, retail, and the service fields, understanding the importance of creating WOW experiences and resolving customer needs. This individual will manage the correspondence from prospective residents, consultatively selling the best features of our apartment community remotely so that it stands out from the rest, and effectively manage the resident lifecycle process.

We provide an amazing lifestyle for our residents, and want to bring in a new team member who can generate interest, close a lease, and make sure our current resident base is well taken care of. You will need to be organized with excellent communication and problem solving skills, and a passion for sales, marketing and to work with people.

Successful candidates in this position have a background in hospitality, sales, customer service, retail and/or real estate, and those with property management experience of at least one year is preferred.

If you are ready to advance your career and join a fast growing yet family oriented company, apply now!

What you have already achieved: (Requirements)

• 1+ year customer service experience is preferred
• Hospitality/sales/leasing/retail/real estate experience is preferred
• Multifamily experience is preferred
• Must represent & promote our core values
• Excellent verbal and written communication skills
• Solid leasing and marketing skills

What you are great at: (Responsibilities)

• This team member will join the DREAM Team to handle all resident and prospect needs, including qualifying, leasing vacant apartments, and working with all existing resident needs.
• Delivering WOW: This role will identify the needs of clients, while assisting and providing a solution that not only coincides with the goals of the community but is essential to the retention of each community. Heavy focus on "saves”, apps sent/received, touring, appointment set up, and a smooth move-in
• Convert prospective leads to tours by using DLP tools and systems, and become confident and comfortable in touring apartment homes
• Knowledgeable and proficient in drafting leases and addendums
• Work closely, communicate, and respect clients, residents, vendors, prospects and team members
• Consistent communication with Community Managers
• Resident Retention Check-ins weekly, and within 24 hours of new move-in
• Create urgency & excitement with prospects for leasing opportunities
• Follow up on leads, manage all leads through the guest card process, and communicate with them weekly
• Maintain and update the system at all times
• Maintain goals, expectations and time management structure
• Attend & participate in all meetings and trainings

What you're motivated by:

• A fast pace. We’ve grown exponentially and new team members continue to join our DLP family.
• A leadership team that trusts each other, communicates effectively, and is committed to helping team members grow, both personally and professionally.
• Visionary, smart, and innovative CEO. Ours is the kind of leader you read about, hope to work with, and learn from.
• A culture focused on developing and investing in team members - coaching, training, and supporting each other. We have a mantra of “Leaders made here” at DLP, focused on developing and growing leaders.

Our Mission:

At DLP Capital, we are committed to making an impact - whether it's through acquiring and developing real estate, building relationships, or empowering our clients with the tools they need to achieve their dreams. We deliver a suite of services including lending, investment funds management, and loan servicing in addition to an exclusive membership platform focused on scaling businesses and preserving wealth. We are proud to have been named on multiple Best Places to Work lists for more than six years, and have remained on the Inc. 5000 list of fastest-growing companies for 10 consecutive years.

Benefits and Perks:

Unlimited PTO, Hybrid schedule, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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