Job description

ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:

I AM AN ALLY • I AM A FRIEND • I AM A GIVER

Touchmark at The Ranch is Prescott’s leading full-service senior living community, enriching the lives of residents and their families through five-star hospitality, services, and amenities. We are growing and are currently seeking the right individual to join our team as a Resident Care Manager.

$45,000 - $65,000 Annual Salary

• pay based on experience*

As a Resident Care Manager, you will Manage, mentor and coordinate a team of top-performing CNAs, Med Aides, and caregivers to deliver superior service for residents living in Assisted Living and Memory Care. You will enrich lives every day by ensuring residents receive the highest level of dignity and care. You will serve as the first point of contact for residents, physicians, agency staff, and families. Your role will also function as a support to health services care team.

Education and Experience Requirements:

• Bachelor’s degree in health administration, social work, psychology, gerontology, or related field.
• Previous social services experience preferred.
• CPR/AED certification preferred.
• Previous caregiving experience preferred.

Key Responsibilities:

• Manage and mentor Medication Aides and Caregivers.
• Assure that health services caregiver team members provide optimal resident service on day-to-day basis.
• Effectively communicate with residents, their family members, and their significant others regarding resident care.
• Form and manage multidisciplinary service plans for new and current residents; Ensure service plans are completed according to recommended agenda.
• Partner with Staffing Coordinator to recruit, onboard and retain new caregiver team members.
• Proactively schedule and send resident care plan reminders to resident or resident families.

The ideal candidate will:

• Have a genuine interest in caring for elderly residents and working in a geriatric environment;
• Embodies Touchmark’s values (hospitality, compassion, excellence, teamwork, and integrity), as well as a desire to model these values through leadership and to encourage others to be allies, friends, and givers
• Demonstrates knowledge of and ability to practice basic principles of coordinating all aspects of Care Plans
• Demonstrates leadership ability and capability to work effectively with all levels of personnel;
• Person must possess qualities of leadership, responsibility, time management, compassion and patience;
• Ability to observe resident behavior and communicate such in an intelligent and professional manner;
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors.

Benefits:
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• On-Demand Pay allows you to access pay as you earn it
• Employee Assistance Program
• Supplemental insurance options

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.

Check us out at www.Touchmark.com.

We’re growing. Are you?

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