Are you driven to provide exceptional customer service? Call Control is looking to bring on board, several new team members!

It’s time to break up with your typical 9-5. We are looking for individuals that break the customer service barriers and are willing to help us succeed in breaking the call center norm.

5-day work week, 25 hours per week, one weekday and Sunday off.

*Mondays and Saturdays mandatory*

All team members enjoy the following benefits:

• Paid training and development.
• Daily, weekly, and monthly competitions.
• PAID holidays off including your birthday!
• A fantastic work/life balance. All team members work 5-day workweek.
• A starting wage of $11.00 per hour with bi-annual performance and pay reviews
• Pay dates are the 15th and the last day of the month.
• A management staff who cares about your personal and professional growth.
• Full-time opportunities available after review.

Job Duties:

• Receive inbound calls on behalf of dealership clients and assist customers.
• Schedule service appointments and answer basic inquiries as needed.
• Project a friendly and helpful demeanor while communicating with customers.
• Gather and update customer and vehicle information.
• Address customer inquiries and concerns to meet dealership and manufacturer objectives for follow-up calls.
• Work efficiently and effectively in a team-based environment.
• Conduct outbound calls following a pre-designed script (service/sales follow-up).
• Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.

Eligible Applicants must be located within one of the following states:

• Florida
• Michigan
• Mississippi
• Nebraska
• North Carolina
• Ohio
• Pennsylvania
• Texas
• West Virginia