Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you’re ready to start learning, growing, and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the Role:

As a valued member of our team, the Remittance Processing Associates supports the company In processing customer payments and exceptions in a timely and accurate manner to customer accounts.

About the Team:

Our Remittance Processors are part of the Remittance group and includes several associates who work in multiple locations and are well trained with a desire to provide superior customer service. We value and expect thoughtfulness and high performance from everyone at FIS and look forward to you joining our family! At FIS we believe our colleagues are as important as our clients and consumers for whom we provide world-class service and support.

What you will be doing?

• Prepares customer payments for processing.
• Coordinates set-up and maintenance activities for the remittance processor and related equipment.
• Performs research and adjustment activities.
• Processes exception items.
• Maintains inventory of remittance processing supplies.
• Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.
• Other related duties assigned as needed.

What you will need:

• EDUCATION REQUIREMENTS
  High school diploma or GED
  
  GENERAL KNOWLEDGE, SKILLS & ABILITIES
  

  • Capacity to lift or move up to 30 pounds
  • Considerable knowledge of remittance processing
  • Proficient written and oral communication skills in dealing with employees or external customers/clients
  • Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
  • Knowledge of the practices, procedures and problem solving techniques required to process client transactions and produce output through computer operations
  • Knowledge of the practices, procedures and problem solving techniques involved in item processing
  • Knowledge of client specifications for remittance processing
  • Knowledge of off-line and peripheral equipment operation and maintenance
  • Proficiency to assemble, organize and sequence work
  • Knowledge to identify errors in calculations and balances
• Ability to operate IBML and NCR scanning equipment.
• Ability to stand or sit for extended periods of time.
• Must be flexible with their schedule.
• Opportunity for additional hours if necessary.
• Must be able to work weekends and some holidays.

At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Attractive benefits including medical, dental, and vision coverage
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community
• Competitive salary and benefits

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View our benefits here: https://cdn.phenompeople.com/CareerConnectResources/FIGLUS/documents/2021BenefitsSnapshot-1611561721803.pdf The posted range describes the minimum to maximum range for this job description. The salary range is provided for locations which require such disclosure. The range for this same position may be lower or higher in markets outside of these locations.$21 - 34

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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