Job description

Woodlake Orthodontics is hiring a front desk receptionist / patient service representative (PSR) and we invite you to apply! As such, you are the first person that patients see as they come into the office and check-in. Your warmth, smile, and greeting will help them to feel welcome and comfortable.

Work hours alternate weekly from Monday through Thursday, then Tuesday through Friday. Every other weekend is a 4 day weekend! Clinic hours are 7-4 except for Mondays (8-5). The main office location is in St. Louis Park, with one day a week each in Shakopee and Midway (St. Paul). With prep time and closing at the end of the day, a PSR averages 34-35 hours/week. Specific duties include:

• Greet and check in patients.
• Verify patient insurance coverage.
• Schedule and confirm patient appointments.
• Answer phones and respond to messages.
• Various office duties as assigned by the Office Team Lead or Manager.
• Respond to patient billing or financial inquiries.
• Collect and post payments and record receipts.
• Balance nightly deposits and complete credit card processing.
• Work with electronic patient records.

The following skills and experiences would qualify you for this job:

• Twelve months of customer service experience in a dental or medical setting.
• The ability to perform the essential responsibilities listed above.
• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills
• High School Diploma or equivalent.
• Willingness to comply with protocols and standards.
• Excellent attention to detail.
• Strong customer service skills.
• Ability to multi-task.

Please reply if you feel that you would be a good fit for this job! We have an amazing team and are looking for the right person to join us.

Job Type: Full-time

Pay: From $20.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• No weekends

Experience:

• Customer Service: 1 year (Required)
• Dental or Orthodontic Office: 1 year (Preferred)

Work Location: In person

caravetterealestate.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caravetterealestate.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, caravetterealestate.com is the ideal place to find your next job.